Caskey Electric

We had Caskey Electric install two kitchen lights.     They were on time and Austin did very good job.  Two thumbs up.

Unfortunately I did not get the chance to work with this company.  The communication was poor in the beginning.  Was told I'd be on their back up list approximately a month out.  Never received the appointment text.  Called back after a couple of weeks to remind them of getting on the schedule for service at my home.  They set me up with an appointment on a Friday afternoon.  The gentleman came out briefly to look over my home and take notes.  Scheduled to come out over the weekend, something happened and he couldn't show.  We rescheduled for Sunday something happened again and he ultimately ended up no showing.  So it's Friday a week later and I message the main number.  I get a call from them and was told it sounded like my place was too complicated for them to service and to reach out to other places.  Then was told that they weren't taking on new customers at this time.  Had they told me that upfront I wouldn't be writing this review.  I was more than willing to work with them because they seemed like a good down home business, I was fooled.

We've used Caskey Electric multiple times, they were available the quickest and were competitively priced. Our first appointment went pretty smoothly, the second and third appointments did not. Austin, the person we had for each appointment was pretty careless with the work. He damaged our ceiling while installing new light fixtures and fans. Some time went by, I reached out again for some small work and requested if someone else was available other than Austin, the owner Corey said not at the time but he would speak to him. We made an appointment, Austin was a no-show, he forgot. We rescheduled, and again Austin was a no-show. I let Corey know we will take our business elsewhere, I have better things to do than plan my day around an electrician who may or may not show up.

I am very happy with my experience with this company! I was very impressed with the knowledge and awesome customer service I received from the owner. Corey went the extra mile to make sure we were happy as customers and I admire the integrity he showed representing his company. I hired his company based in their online reviews and I would definitely recommend them to other consumers. Thanks again for your great customer service and excellent quality of work!
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