Bes Tex Plumbing

I must say calling a plumber is always a fear , but not with bestex ! They are fast, honest, respectful and understanding. I had a 24 year old water heater that was leaking a ton and they came next day to replace, not only was Chris great in explaining everything he was doing he ensured everything was running well before leaving making the experience feel personal and not that I'm just some customer. The representative on the phone was very understanding and assisted me through the process and the company is very military friendly and went above and beyond ensuring I received the best price by applying a military discount! I can not say how thankful I am for the professionalism and how great the job came out, A+ service in my book!

Horrible as used through AHS and they never fixed the items on the work order after promising to come back. Left upstairs toilet leaking which flooded downstairs garage. Plumber broke outdoor spigot and said he would come back to fix but never did.

If I could give them a zero I would. The were dispatched to my house twice. Aaron lied to his supervisors and said he fixed the leak and just tighten a pipe. When he told me there wasn't a leak that he could find. He never went under the house to look for the leaks. He just stated he was too big to go under the house and he doesn't see any leaks. I called to complain to the office that I never heard back from Aaron when he said he would be back with someone smaller to go under the house. A month later I find out I have a supply line leak and also a drainage leak from another plumbing company beside Bes Tex Plumbing. Dont use them. They just collect their trade fee and never do anything to fix the problem.