I gave the owner Mike Burkett a $2500 cash deposit on April 25, 2018 to do renovations on my home. Over a two week period he showed up to do work 3 times, a total of less than 15 hours. He dug a trench in one of the rooms of my guesthouse to install electrical lines to hook up a dishwasher. The plumbing was already there. Not only did he never show up again, but he also caused a plumbing issue in my guesthouse that was not there before. I had to call another plumber and electrician to fix the work he did because it was not to Memphis City code and to fix the additional leak he caused (water started coming up through the tile floor in my guesthouse bathroom). The additional work cost me over $1500. My boyfriend and I have contacted mike serveral times, and when I asked for a refund of my deposit, he never responded. In addition he was sloppy. He had EBOX drop a dumpster when the renovation process started and allowed them to drop it smack in the middle of my gate, making it impossible to close the gate. Because I have a pool in my backyard, this was a huge insurance liability. He also never cleaned up after himself, and even used my trash cans to dump the concrete he pulled up to dig the trench in my guesthouse. Quite confusing considering that he had a I dumpster to use. He also left a live electric wire hanging out of my kitchen uncapped. While I hate having to give someone such a bad review, his lack of professionalism and inability to do the job he promised should be noted so that no one else ends of in the same position I am. I contacted the BBB to try to settle the situation and get me some sort of refund, and he denied ever doing business with me, even though I have text messages and camera footage that prove that I gave him money. Not only is he a terrible contractor, he not trustworthy, took my money, and left me with a mess to clean up that cost additional money.