Best Water Filter Services in Phoenix AZ
I had my pool done 2 1/2 years ago.
I just reached out to David and company to give me an estimate on a new pool handle rail.
His associate Eddie and another worker came over. Eddie told me a new one would cost $600!! I said no, way too expensive. Then his co-worker said to Eddie we have a used one in the truck for $300! Again, I said too much, I will think about it.
Then I showed him the concrete that is cracking near the pool and said can you please come back and fill in. I assumed it was still under warranty.
In the meantime, I looked up on Amazon what the pool handle rail would cost, $150 was the highest and it went down from there.
I contacted David, since I never heard anything back from Eddie.
This was his reply:
Then you should order from Amazon and have someone install it. By the way your warranty has expired on your kool deck.
That is his customer service response.
I am appalled, number one that I did business with them and they would treat a former client like this and try to cheat me on something as silly as a handle!
I will never do business with them again and I definitely will tell anybody out there forget about them!
https://www.innovativepoolsyst…
I just reached out to David and company to give me an estimate on a new pool handle rail.
His associate Eddie and another worker came over. Eddie told me a new one would cost $600!! I said no, way too expensive. Then his co-worker said to Eddie we have a used one in the truck for $300! Again, I said too much, I will think about it.
Then I showed him the concrete that is cracking near the pool and said can you please come back and fill in. I assumed it was still under warranty.
In the meantime, I looked up on Amazon what the pool handle rail would cost, $150 was the highest and it went down from there.
I contacted David, since I never heard anything back from Eddie.
This was his reply:
Then you should order from Amazon and have someone install it. By the way your warranty has expired on your kool deck.
That is his customer service response.
I am appalled, number one that I did business with them and they would treat a former client like this and try to cheat me on something as silly as a handle!
I will never do business with them again and I definitely will tell anybody out there forget about them!
Phoenix, AZ