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Innovative Pool Systems Landscaper
I had my pool done 2 1/2 years ago.

I just reached out to David and company to give me an estimate on a new pool handle rail.

His associate Eddie and another worker came over.  Eddie told me a new one would cost $600!! I said no, way too expensive.  Then his co-worker said to Eddie we have a used one in the truck for $300! Again, I said too much, I will think about it.

Then I showed him the concrete that is cracking near the pool and said can you please come back and fill in.  I assumed it was still under warranty.

In the meantime, I looked up on Amazon what the pool handle rail would cost, $150 was the highest and it went down from there.

I contacted David, since I never heard anything back from Eddie.

This was his reply:
Then you should order from Amazon and have someone install it. By the way your warranty has expired on your kool deck.

That is his customer service response.

I am appalled, number one that I did business with them and they would treat a former client like this and try to cheat me on something as silly as a handle!

I will never do business with them again and I definitely will tell anybody out there forget about them!
https://www.innovativepoolsyst…
Phoenix, AZ
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