Best Tile Installation in Phoenix AZ
We recently used Innovative for our backyard project. I primarily worked with Marty who was awesome. He provided great suggestions and was very friendly throughout the entire process. I also worked with Joseph and Nalanie a bit - like Marty they were awesome too. It was great working with their team. Everyone involved went above and beyond our expectations. We are so pleased with how the yard turned out and the level of craftsmanship they provided.
Here's something small that made a major impression - we have a double gate and there is a bracket that goes into the ground so the gate won't swing on its own. Understandably this small piece went missing due to all of the trucks and foot traffic. I reached out to Marty to see if anyone knew where it went. At most, it was probably a $5 easy fix that I could have gone to Lowes to replace. Marty insisted that they take care of it so they can provide a perfect experience. I let him know that wasn't necessary as it wasn't a big deal, but they came out the next day anyway. These are the small details that go a long way as a customer. It was an extremely minor detail, and the team at Innovative went out of their way to create a flawless experience. If you hire this company, I'm confident you will receive that incredible level of service.
We had grading, pavers, turf, and concrete installed so far and everyone has done a fantastic job. We couldn't be happier to have found Innovative Pool Systems to complete our yard. We are just waiting on materials to arrive for our Pergola and then I will post a final picture if possible.
Big thank you to everyone at Innovative!
https://www.innovativepoolsyst…
Here's something small that made a major impression - we have a double gate and there is a bracket that goes into the ground so the gate won't swing on its own. Understandably this small piece went missing due to all of the trucks and foot traffic. I reached out to Marty to see if anyone knew where it went. At most, it was probably a $5 easy fix that I could have gone to Lowes to replace. Marty insisted that they take care of it so they can provide a perfect experience. I let him know that wasn't necessary as it wasn't a big deal, but they came out the next day anyway. These are the small details that go a long way as a customer. It was an extremely minor detail, and the team at Innovative went out of their way to create a flawless experience. If you hire this company, I'm confident you will receive that incredible level of service.
We had grading, pavers, turf, and concrete installed so far and everyone has done a fantastic job. We couldn't be happier to have found Innovative Pool Systems to complete our yard. We are just waiting on materials to arrive for our Pergola and then I will post a final picture if possible.
Big thank you to everyone at Innovative!
Phoenix, AZ
What a waste of my time. They sent 3 people out to measure and give me a quote for my pool and backyard renovation project. I was told that I would have the quote in a few days. It's now going on 2 weeks and I heard back. No reply to my email, text or phone...
Phoenix, AZ