Best Winterization Services in Phoenix AZ

its almost a year and still pool not done, now there is not much left and now the holidays are coming. Oh well I would say don't expect much with this company. i'm sure now that i posted something someone will call. My husband and i were told this would not take a year, well its almost a year, and they got their money for what they have done so far, so i guess that means the customer can just wait. just very disappointed, I would say look for a different builder, that might have more workers and better communication. They are very nice people, but as far as communication, not so great, but hey they got their money, I'm sure when it comes time and I have to pay they will want all their money really fast, to bad I can't put them on the back burner. oh well.

Don't waste your time with this company. one week they didn't add chemicals to pool, (pool water was/is cloudy) or empty any of the baskets, they left my pump motor running when it wasn't primed up. I called (tried 3 times plus text before he finally answered his phone) and asked about everything. He said he wasn't sure and he would call his guy and call me right back. He had his technician come back out the next. he took care of everything except treating the water for its cloudiness (phosphates). The next week they emptied all the baskets, backwashed pool, added chems tabs to floater but didn't take care of the phosphate issue once again. they also didn't re prime the motor basket so motor was running once again with no water. Yes, you would think something is wrong with my pool itself but i went and primed up the pump and turned the timer on and you know what happened....everything started working including the Navigator in the pool that was not moving when they serviced and left motor running. I tried to call the company back and ask whats going on. 3 attempts to call and 2 texts messages over a 3 hour span nothing. won't answer or return my call. then finally i get a call back and he says he can no longer service my pool because I'm being to demanding....umm, no, I'm just asking why its so hard to do your job?!

I hope this helps anyone looking for future pool service.

Chris is a exemplary professional.  He is responsive, communicates quickly, clearly and takes the time to explain things to his customers. He is also very upfront about what needs to be done now versus what can wait. That is greatly appreciated when dealing expensive pool repairs.