Best Senior Moving in Phoenix AZ
Cleaning Service
I guess my first mistake was hiring a moving company to clean my house. The reviews for their moving services are great but cleaning is just not in their wheelhouse. I was sent a contract that listed the services they provide and they were not all completed. Unfortunately, i did not take the time to thoroughly check everything before Mr Buff and his employee left.
The fans were not clean, there was still dust under my bed and nightstands, the refrigerator was not cleaned the garage was not blown out and the windows were not done. When I reached out to Mr Buff be said the windows were only cleaned on the inside but that was far from the truth and he said he himself cleaned the fans, even after i sent him pictures that showed otherwise. He then told me to go back and read the contract because the refrigerator service is only for move outs but nowhere on the contract does it state that.
I am disappointed that i paid for the service and gave a generous tip. Lesson learned. Save your money and hire a cleaning company to clean your house.
I reached out to Mr. Buff not to argue but to point out that the job he committed to in his own contract was not completed. I sent the pictures to show him. He insisted that the jobs were done and if they weren't it's because I didn't ask. I don't understand why i have to ask for services he clearly states he is going to do in his own contract that I signed.
After writing this review, Mr. Buff sent me a text calling me a "Karen". That is the level of professionalism you can expect from him. I wasn't looking for an argument, I wanted to point out that he didn't do the job he said he was going to do. The pictures don't lie. I would have never reached out to him if the job was done correctly. He even went out of his way to laugh at this review from his personal yelp account. I'm glad Ledarius L., aka Mr Buff found it funny. Not only was the cleaning service sub par but the professionalism was as well.
Satisfaction is NOT a guaranteed!!
The fans were not clean, there was still dust under my bed and nightstands, the refrigerator was not cleaned the garage was not blown out and the windows were not done. When I reached out to Mr Buff be said the windows were only cleaned on the inside but that was far from the truth and he said he himself cleaned the fans, even after i sent him pictures that showed otherwise. He then told me to go back and read the contract because the refrigerator service is only for move outs but nowhere on the contract does it state that.
I am disappointed that i paid for the service and gave a generous tip. Lesson learned. Save your money and hire a cleaning company to clean your house.
I reached out to Mr. Buff not to argue but to point out that the job he committed to in his own contract was not completed. I sent the pictures to show him. He insisted that the jobs were done and if they weren't it's because I didn't ask. I don't understand why i have to ask for services he clearly states he is going to do in his own contract that I signed.
After writing this review, Mr. Buff sent me a text calling me a "Karen". That is the level of professionalism you can expect from him. I wasn't looking for an argument, I wanted to point out that he didn't do the job he said he was going to do. The pictures don't lie. I would have never reached out to him if the job was done correctly. He even went out of his way to laugh at this review from his personal yelp account. I'm glad Ledarius L., aka Mr Buff found it funny. Not only was the cleaning service sub par but the professionalism was as well.
Satisfaction is NOT a guaranteed!!
Phoenix, AZ