Best Wood Refinishing in Phoenix AZ

I saw the New Look Kool Deck truck in my neighborhood and thought this must me an omen as I needed edge repair on my Kool Deck by my pool steps. I called the number and the truck and had a delightful  conversation with Mary. She thought Dave may be able to stop by and give me a quote before he left. That didn't work so Dave showed up on time the next day to give me a quote. Dave provided a very competitive quote, not the least expensive, and stated that he would emil the quote to me. The conversation focused on repairing the edge and at least one square and painting the entire surface. After several days i called and asked when I would get the quote. I got the quote 7 days later from the visit. The quote was missing the major component; fixing the edges by the steps. I called and asked if i could add the extra work, sign and return. Mary stated that she would have to defer to Dave. I received a revised quote the next day that nearly double to verbal quote that Dave provided in person but now include all the work we discussed. I did not use New Look as it appeared that they did not want to do the job based on the absurd quote and lack of attention to detail. I did not chose Dave or his firm to do the work. Make sure your quote is accurate!