Best Steel Pier Installation in Phoenix AZ

Rick was amazing. He knows this area of expertise inside and out and won't beat around the bush. He's not there to be pushy and sell you anything, and truly wants to inform you as a homeowner and help you solve your problem. 100% recommend giving him a call.

After they called to reschedule on a Friday, they sent a follow up email to confirm my original appointment the next Monday.  I responded to ask if anything had changed, and they told me that they still couldn't hold my original appointment.  If you can't make the appointment and I told you to cancel the appointment days before, why in the hell are you still emailing me?

They had someone call me back after I told them how horrible they are at communication, but no one could be so bothered as to honor my original appointment.  The manager who called me back said they were double booked, but they could not explain why it took them two weeks to realize this.  I told them that they can get me an appointment at any time on the original date, or that they shouldn't bother contacting me again.

Guess what?  They had someone else call me, and when I called them back, I got a big sales pitch and an explanation that it's 7 hours of drive time to get to my home.  They had the address from the first call, so that doesn't mean anything to me.  The feeling that I got was that they didn't want to put in the effort that they had already promised for the inspection without getting money out of me first.  If they had stated that they wouldn't do a free inspection the first time I called them, this wouldn't be an issue.

If you don't want to do a free inspection, don't make an appointment for one.  If this is how they treat prospective customers, I'd hate to see how they treat everyone else.  I'd recommend finding someone who can hold an appointment and who realizes that their customers' time is valuable and not to be wasted.