Best Garage Cleaning in Phoenix AZ
Fencing Company
PLEASE BEWARE OF THIS COMPANY..GREAT DOORS & GATES!...
JOSHUA WAS SERVICEMAN...
Confrontational encounter with Joshua Pettiette on August 1, 2022...at approximately 1:50 pm. Joshua arrived to check out my garage door. He had another person with him. This was a recall to try and diagnose the problem why the door had went out of balance. He had replaced both tension springs on 12/31/2021...but within a couple of months the door slowly started to go
off balance...I texted him a video showing him the stress the opener was
going through trying to open the unbalanced door. and told him this had been going on for a couple of months. His comment was I only hear the rollers., but the stress continued. In late July the stress on the opener got so bad that I disconnected it from the door and operated the door manually. I sent him a couple of text and called him asking him to return. I told him that
both the local spring distributor, COOKSON and the door manufacturer, CLOPAY had indicated a totally different set of torsion springs for my particular door, different from the ones he had installed. He refused to return without charging me a service fee. I told him that the problem appeared to be either the wrong springs or a problem with the installation of the springs. When he arrived I tried to show him the emails from both companies indicating the proper springs but he refused to discuss the matter any further and said THEY DON'T KNOW WHAT THEY ARE TALKING ABOUT! He proceeded to work on the door adjusting the springs, etc. and I did hear him say that there was a problem was a cable on the right side that he adjusted. He then looked at me and said I am going to charge you a service fee. I said ok but explain to me what he had done and why wasn't the problem solved when he first installed the springs. I told him that every time I tried to explain anything about his service he wouldn't listen and shut down any conversation. It was at this point that the other person with him looked at me and said SHUT THE F*** UP! At that point I felt threatened and dialed 911 telling the 911 operator that I was being threatened by a garage door service person inside my garage. She immediately dispatched 3 Sheriff's police officers and told me to go into the house. Joshua and the other person immediately left before the Sheriff's police arrived. I told the officers the story and said I'm 80 years old with a heart condition and definitely felt threatened by these 2 people, but decided to not file a complaint.
http://www.greatdoorsandgatesu…
JOSHUA WAS SERVICEMAN...
Confrontational encounter with Joshua Pettiette on August 1, 2022...at approximately 1:50 pm. Joshua arrived to check out my garage door. He had another person with him. This was a recall to try and diagnose the problem why the door had went out of balance. He had replaced both tension springs on 12/31/2021...but within a couple of months the door slowly started to go
off balance...I texted him a video showing him the stress the opener was
going through trying to open the unbalanced door. and told him this had been going on for a couple of months. His comment was I only hear the rollers., but the stress continued. In late July the stress on the opener got so bad that I disconnected it from the door and operated the door manually. I sent him a couple of text and called him asking him to return. I told him that
both the local spring distributor, COOKSON and the door manufacturer, CLOPAY had indicated a totally different set of torsion springs for my particular door, different from the ones he had installed. He refused to return without charging me a service fee. I told him that the problem appeared to be either the wrong springs or a problem with the installation of the springs. When he arrived I tried to show him the emails from both companies indicating the proper springs but he refused to discuss the matter any further and said THEY DON'T KNOW WHAT THEY ARE TALKING ABOUT! He proceeded to work on the door adjusting the springs, etc. and I did hear him say that there was a problem was a cable on the right side that he adjusted. He then looked at me and said I am going to charge you a service fee. I said ok but explain to me what he had done and why wasn't the problem solved when he first installed the springs. I told him that every time I tried to explain anything about his service he wouldn't listen and shut down any conversation. It was at this point that the other person with him looked at me and said SHUT THE F*** UP! At that point I felt threatened and dialed 911 telling the 911 operator that I was being threatened by a garage door service person inside my garage. She immediately dispatched 3 Sheriff's police officers and told me to go into the house. Joshua and the other person immediately left before the Sheriff's police arrived. I told the officers the story and said I'm 80 years old with a heart condition and definitely felt threatened by these 2 people, but decided to not file a complaint.
6438 W Hatcher Rd Glendale, AZ 85302
Fencing Company