Best Front/Entry Door Installation in Phoenix AZ
Fencing Company
One of my gates had swung shut and past the latch, bending the slider bar.
Alpha was quick to respond, provided a quick quote
Jason came out to my house, fixed the gate, installed a couple of stops to prevent the gates from opening in the wrong direction as promised.
We he arrived, we noticed the wall the gate was attached to, was separating from the house, he was able to straighten out the wall and installed a bracket to the wall and the house.
Everything is working great again.
I wouldn't hesitate to use Alpha again if needed.
https://alphacommercialdoors.c…
Alpha was quick to respond, provided a quick quote
Jason came out to my house, fixed the gate, installed a couple of stops to prevent the gates from opening in the wrong direction as promised.
We he arrived, we noticed the wall the gate was attached to, was separating from the house, he was able to straighten out the wall and installed a bracket to the wall and the house.
Everything is working great again.
I wouldn't hesitate to use Alpha again if needed.
2266 S Dobson Rd Ste 200 Mesa, AZ 85202
Fencing Company
I had a great experience w First impressions
I had a couple concerns post install and they handled them quickly
I would definitely recommend them!!!
http://www.firstimpressioniron…
I had a couple concerns post install and they handled them quickly
I would definitely recommend them!!!
15507 N Scottsdale Rd Ste 155 Scottsdale, AZ 85254
Fencing Company
My side gate turned out beautifully! It took quite a while to completion due to covid, so that's understandable. Also they didn't have the redwood I was hoping for but apparently no one had it in stock. Great customer service. Very satisfied.
http://www.firstimpressioniron…
5115 N. Dysart Road #B-206 Litchfield Park, AZ 85340
Fencing Company
We heard great things regarding First Impressions so once we decided to invest in a security door we knew where we wanted to go. The salesman was nice, and we only had to wait 3-4 weeks for install. When it came time for installation the installer showed up and got to work. He was super fast and I was initially really impressed with him. When he was finished we went outside to look at our beautiful new door. Immediately I noticed a huge scratch the entire length of the door. When I asked the installer about it he said oh, I didn't noticed that. He went to his truck, pulled out some sort of spray, and quickly sprayed the scratch. He said if this doesn't fix it, call and they will take care of you.
It was obvious that his spray did nothing to the scratch. As soon as he left we called to let them know about the scratch on the door. We gave our info and was promised a call back. After waiting several days with no call, we once again called back. Same story.. we left our number and no one returned our call. Finally the third time I called I told the woman that I would wait to actually talk to someone because a week and a half has gone by and we hadn't spoken with anyone regarding our issue. I then spoke with Jason Lord who is a manager in the service department to my knowledge. He asked me to email him pictures of the door. He was quick to respond to the initial email and called back stating that he would send someone out to fix the door.
A week later the same installer who installed he door showed up to repair it. We weren't home when he arrived and showed up just as he was finishing. He stated that he sanded the scratch down to the metal and put 8-10 coats of some sort of spray on it to cover the scratch. Well... the door not only looked WAY worse, but while he was doing his several coats of spray he failed to protect our house and got loads of dark overspray on our newly painted house.
I called Jason lord and again was advised to send pictures. I waited several days with no response. We finally called him back and he stated that the email went into his junk email. He scheduled for a supervisor to come out another week later to look at the situation.
When the supervisor Dom came over he initially wanted to try to fix it. At this point I said I wanted the door to be taken off and re-powder coated since it looked much worse that it did before they tried to repair it. He took pictures, sent them to his superiors and waited for a reply. In the meantime Jason called my husband and spent 30 minutes trying to talk him out of having them take the door back. Finally they agreed to take it back and fix it the right way.
Re installation was scheduled 3 weeks later. We were advised to send more pictures of the overspray on the house (after us and Dom sent pictures) and the info on the paint color of our house. When Dom came to reinstall he hadn't heard anything back about fixing our wall with the overspray. We have yet to hear back from Jason. We purchased this door on 11/07 and today is 01/23. The new door is beautiful but we are left with lots of black overspray on our house.
With the reputation of this company I am highly dissatisfied and disappointing that this was our experience. All I wanted was a beautiful security door. What I got was a headache, lots of emails and phone calls without any full resolution. I expected much more from this company.
http://www.firstimpressioniron…
It was obvious that his spray did nothing to the scratch. As soon as he left we called to let them know about the scratch on the door. We gave our info and was promised a call back. After waiting several days with no call, we once again called back. Same story.. we left our number and no one returned our call. Finally the third time I called I told the woman that I would wait to actually talk to someone because a week and a half has gone by and we hadn't spoken with anyone regarding our issue. I then spoke with Jason Lord who is a manager in the service department to my knowledge. He asked me to email him pictures of the door. He was quick to respond to the initial email and called back stating that he would send someone out to fix the door.
A week later the same installer who installed he door showed up to repair it. We weren't home when he arrived and showed up just as he was finishing. He stated that he sanded the scratch down to the metal and put 8-10 coats of some sort of spray on it to cover the scratch. Well... the door not only looked WAY worse, but while he was doing his several coats of spray he failed to protect our house and got loads of dark overspray on our newly painted house.
I called Jason lord and again was advised to send pictures. I waited several days with no response. We finally called him back and he stated that the email went into his junk email. He scheduled for a supervisor to come out another week later to look at the situation.
When the supervisor Dom came over he initially wanted to try to fix it. At this point I said I wanted the door to be taken off and re-powder coated since it looked much worse that it did before they tried to repair it. He took pictures, sent them to his superiors and waited for a reply. In the meantime Jason called my husband and spent 30 minutes trying to talk him out of having them take the door back. Finally they agreed to take it back and fix it the right way.
Re installation was scheduled 3 weeks later. We were advised to send more pictures of the overspray on the house (after us and Dom sent pictures) and the info on the paint color of our house. When Dom came to reinstall he hadn't heard anything back about fixing our wall with the overspray. We have yet to hear back from Jason. We purchased this door on 11/07 and today is 01/23. The new door is beautiful but we are left with lots of black overspray on our house.
With the reputation of this company I am highly dissatisfied and disappointing that this was our experience. All I wanted was a beautiful security door. What I got was a headache, lots of emails and phone calls without any full resolution. I expected much more from this company.
1415 N Mondel Dr Gilbert, AZ 85233