Best Attic Insulation Installation in Phoenix AZ

I have used SOS since 2013; however, last year I paid for them to come out this May to do an inspection.  They sent me a letter to remind me that I had paid for this service and to schedule an appointment.  I did so.  They insisted on a Saturday between 8-3.  No one showed or called.  I left a disappointing voice mail and it was returned with apologies and I was told that I was rescheduled for the following Saturday.  No one bothered to call or let me know.  So the second Saturday I waited ALL day and yet, no call or anyone coming out.  They also sent me an invoice for 2023 and wanted money for no service or consideration.  I said I want my money back since they can't seem to call or keep a schedule.  They refused to reimburse me when I didn't get any service.  CUSTOMERS BEWARE!  As Larry said, it is the worst customer service and I was a long time customer.  Don't give your money to SOS for no service whatsoever.

Steph K.