Best Restaurant Cleaning in Phoenix AZ
Pest Control Service
We have had Burn's Pest Elimination for a few years now, and have finally taken the plunge to cancel - a great decision, I'm finding out. The first year went pretty well - minimal pest problems, good service, no billing problems.
However, over the last two years their services, systems, etc. have dramatically slid. We originally hired Burns to get rid of persistent ants. Over the last two years, every month we had a service technician come out, say that he completed the whole service around our property, only to find that he clearly never did the back yard. When we asked why the ants were still in the back yard, he would say that the gate wasn't unlocked. The gate was clearly unlocked - we were actually removing and hiding the lock for the day. Additionally, several service days I was home to ensure I could guide him back and no one bothered to knock.
The ant problem became progressively worse. My entire back patio, pool, waterfall, grill, lawn, block wall and sides of the house were now crawling with biting ants. We were having the technician come out, two, three times a month and still very little progress. It would be clear where he sprayed when he actually did so - there would be a tiny little place would be untouched by ants. It was obvious the problem was not being taken care of.
I finally made a call to Blue Sky at the recommendation of a close friend. In one visit, they showed me four major nests and mounds that had built over time, and in three days all ants disappeared.
Additionally, the Billing department could never get our bill right. We signed up for a quarterly automatic billing, which was paid always auto and on time, and yet we still received monthly calls and bills to pay a balance that didn't exist. We were told 'Oh, I'm sorry, our system didn't register it' for the last two years.
Between the inability to provide services that another company provided in a single day, constant problems with the service people showing up (let alone completing the full service), and Blue Sky coming in and dealing with a monstrous problem in three days, I would highly recommend you find another company than Burns in Phoenix.
(Note: I am giving Burns a 2 because the first year was a solid 4, but these last two years are solidly a 1.)
https://burnspestelimination.c…
However, over the last two years their services, systems, etc. have dramatically slid. We originally hired Burns to get rid of persistent ants. Over the last two years, every month we had a service technician come out, say that he completed the whole service around our property, only to find that he clearly never did the back yard. When we asked why the ants were still in the back yard, he would say that the gate wasn't unlocked. The gate was clearly unlocked - we were actually removing and hiding the lock for the day. Additionally, several service days I was home to ensure I could guide him back and no one bothered to knock.
The ant problem became progressively worse. My entire back patio, pool, waterfall, grill, lawn, block wall and sides of the house were now crawling with biting ants. We were having the technician come out, two, three times a month and still very little progress. It would be clear where he sprayed when he actually did so - there would be a tiny little place would be untouched by ants. It was obvious the problem was not being taken care of.
I finally made a call to Blue Sky at the recommendation of a close friend. In one visit, they showed me four major nests and mounds that had built over time, and in three days all ants disappeared.
Additionally, the Billing department could never get our bill right. We signed up for a quarterly automatic billing, which was paid always auto and on time, and yet we still received monthly calls and bills to pay a balance that didn't exist. We were told 'Oh, I'm sorry, our system didn't register it' for the last two years.
Between the inability to provide services that another company provided in a single day, constant problems with the service people showing up (let alone completing the full service), and Blue Sky coming in and dealing with a monstrous problem in three days, I would highly recommend you find another company than Burns in Phoenix.
(Note: I am giving Burns a 2 because the first year was a solid 4, but these last two years are solidly a 1.)
2620 W Grovers Ave Phoenix, AZ 85053