Best Stone Countertop Installation in Phoenix AZ

Our experience with PETRUS Countertop and Remodeling was beyond expectation.  We consulted and visited with other similar businesses in Phoenix and decided to go with PETRUS.  There was not a single person connected with this company that was not friendly, welcoming and well informed about the business.  From Jennifer who was the first contact at the showroom (excellent  business phone skills) who opened the door to their office and showed us the area where stone slabs are on display.  We met Luiz, head of showroom sales and estimates.  He set up the visit to our home to measure our the countertop which needed replacing.  When the day arrived for measurements, it was the owner who appeared, Fabio Silva.  Friendly and reassuring.  We had a situation where the vessel sink could not be separated from the top and the entire counter with sink attached needed to be removed, one piece!  We found a beautiful quartz remnant but in the stack was not fully exposed to see and Luiz arranged to have it pulled out for us to view.  Not only was the work done very quickly, they had it fabricated and installed days before the original date, then they showed up an hour early : )  The installers were so pleasant, quiet and professional throughout the entire procedure.  Our job was a very small one but no one projected that because it was evident this company values it's customers.  PETRUS is the company you want to think of first for any remodeling.  480-281-2675, 1437 N. 27th Lane, Phoenix 85009

The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.

I just got off the phone with Shane's dad and told him I was almost in tears...with joy that is. My countertops far exceeded my expectations. Our remodel took a down turn when the original one we chose (two months ago) turned out to be out of stock at another store we were doing business with. After checking yelp my daughter found Apache Tile Outlet. Shane was very helpful and professional. From start to finish we had our countertops within less than 2 weeks. Jesus and his crew were wonderful...please,if anyone is looking for the best price & satisfaction in Phoenix check them out.

I called Solid Home Renovation for the second time to have my addition master bathroom remodeled. Danny and team are the best and never disappoint. They are professional and efficient. The work is stunning. Every day they left they would clean up the area and put tools away. Danny provided his ideas and advise which helped put the entire idea into reality. Even when the glass company came they complimented how squared and even the work was which made installing the glass nice and easy. Danny and team do amazing work every time. Next up will be my entire kitchen!

If you're looking for semi-custom high quality cabinets and countertops in the East valley, definitely check out Luxe Cabinetry! The team is extremely friendly, well priced, and knowledgeable to help find exactly what you're looking for. Highly recommend

I initially met with Leonel to explain the job (remodel a small full bathroom) and our vision. He made a great first impression and easy to talk to. He measured everything and sent me a nicely detailed estimate a few days later. The price was competitive and I hired him to perform the remodel. He maintained great contact up to the week prior to the job. I then received a call from a completely different general contractor saying he wanted to start the work (Leonel did not mention that he was going to completely sub the job to another GC). Needless to say, I didn't know who this other gentleman was and was taken back by his call.

So... George ended up doing all of the work with his team, was not a good communicator, did not manage my expectations. I never again saw Leonel. I called him when I wasn't able to contact George about fixing things as the tile moved along and he suggested I work it out with George. I told him that I hired him, not George, and asked that he take care of things. The job went a bit smoother once Leonel called George.

The work - overall, the bathroom looks fantastic. Fernando, the tile guy, was great and understanding when I asked him to fix anything. Time will tell on the quality. They were careful in covering everything on day one during demo - after that, not so much. I had to put drop cloths down myself so that the carpet in my Son's room wasn't damaged, but it was too late to cover the furniture again, so it covered in a layer of dust at the end.

Long story short, if you hire Leonel, you may inadvertently be hiring someone you never met. I've never once hired a GC that never showed up at the work site until now.

Completely unhappy with the job!  We could not get straight answers to resolve our problems from the owner on down.  You may be tempted by the price and showroom, but your job will not be completed satisfactorily!

Ellen was excellent and exceeded our expectations. Not only was she the only company that gave us a quote. She also was the only one that was willing to work within our timeline. We had three other companies come out and none had a "yes" mentality like Ellen. I would definitely recommend her company and we will use her again in the future.

Unfortunately I cannot recommend this company.

In short:
- Terrible communication
- Incorrect measurements
- Bad installation
- Not done right the first time

They came out, measured my kitchen and was told I'd have a quote soon. A few days passed and after reaching out I got a quote. Then was given an excuse about having to determine if the material is available. Where the supplier told me they had plenty... I finally get the quote, it's good and I accepted the quote and paid my 70% and set up a date to complete the wood template on a Monday morning. After they left I was told they would reach out that afternoon to put me on the install schedule. The day passes, then the following day, and the day after that. Nothing. So I reach out and I'm told they put me on the install schedule WITHOUT even asking me if it's a good day. It wasn't, but fortunately I was able to get the day off work. Then I'm told they'll check with the fabricator at the end of the week, make sure everything is on track and ready. The week passes. I hear nothing. Finally the Tuesday after I reach out and they didn't even check with the fabricator! Sure enough "They'll check near the end of the day". They didn't check that day, or the day after.

Finally all is well and I'm told 24 hours before the installers show up the time they'll be there. The installers come, install the counters and several measurements were off. They had to cut the counter inside my house creating a huge mess (they said that the wood template should not have had that happen). They couldn't install my windowsill piece because of a drywall issue (where a guy came later that week, cut and shimmed it no problem and didn't mess with the drywall at all). The installers didn't put any caulking between the backsplash and countertop, so now I have to do that. Then someone only made a 24" backsplash section instead of a 54" section so I have a huge gap behind my stove. The fabricator had no extra material so now I have to wait for someone else to use my material and have enough left over material so they can cut the strip I need. Not sure who messed that up but I'm pretty sure it wasn't the fabricator...

I feel as if my project wasn't important enough for them to actually care about it. It was a back burner project and was a complete hack job. I'm so upset I gave this company any of my money. I had to constantly reach out to get any details of what was going on, and was told they would do a specific task on a specific day and they didn't. I was waiting for them to complete the install to potentially up the rating of this review but then that was totally screwed up too...

I highly recommend others go elsewhere and save yourself the frustration, anger and disappointment.