Best Deck Cleaning in Phoenix AZ

I never give poor reviews and really had high hopes based on the positive reviews ( although most are very old). I am really disappointed with this company. The owner Fabio came out to my home and gave us an estimate. We communicated for weeks planning my kitchen remodel with Jennifer. I purchased the materials needed and they gave me an appointment to come to the shop to review everything with the owner Fabio and sign the contract.
My husband and I took the day off to meet at their warehouse to look at quartzite materials and sign the contract. We arrived early and no one was at the shop. I called several times and finally an employee named Jennifer answers to tell us they will not be able to meet today.
I understand emergencies happen, but a phone call to cancel would have been the least they could do after we drove for 45 minutes to the shop. I should have not had to keep calling and be stuck outside in this Arizona heat trying to figure out what is going on. The owner Fabio never returned my call. No follow up to reschedule...nothing! Complete disregard for our time and project. Horrible service and a waste of time.
****Here is one of two estimates attached, I also have the text message transcripts between the company and I for our appointment that shows the date and time( Friday ) as well as other information regarding final colors and materials. Next time please be honest and just accept your mistake and apologize for wasting our time. I would have been happy to update my review based on that, but falsely claiming that I am not a customer when you have been to my home for an estimate and follow up is very unprofessional.
****

They didn't show up after we agreed on the date and time. I didn't find out until I asked my Tennant if the issues were addressed. He said he didn't even call or text to let him know he wouldn't show. He also had my number and didn't call or text.

Deck remodel:
Over all quality was very good. The crew, led by Freddie, was a pleasure to deal with. The communication from James the owner was poor, that is the only reason that I won't give a 5 star rating. I awarded the bid to James, faxed my contract to his office and gave 50% down with them over the phone. After 5 days I still hadn't heard anything. I called the office to see if they had a start date. They replied that James would have to handle that. I texted him and asked for a start date. He replied the same day stating that he had a few decks in front of me and had to see how far the crews had gotten and would get back to me as soon as possible. 7 days later I finally hear from him. He asks if they can start the next day. I replied absolutely. 2 days later, still no crew. The next day he replied that there had been a mix up and they would be out the next day, and they were. The crew was very friendly, clean and did fantastic work. 2 weeks later I found a couple spots where the paint didn't stick after a rain. I text James back and a crew had the trouble spot repainted with in 2 days and that time it stuck.

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

I have used The Scottsdale Handyman for years. When I used to own rental properties all I did was call Eddie & give him the info about the particular problem &  the contact info on a tenant & Eddie would take it from there. The work was done in a timely manner & never had a complaint about his lack of professionalism or his manners. From installing a water heater to hanging pictures. From fixing irrigation to installing toilet & such, Eddie can do it all. I have found that there is no job too small or too large for The Scottsdale Handyman!

BEWARE: I hired David with "Mohave Leveling" to level an addition on my mobile home and add additional supports underneath. He requested a deposit of 20% for materials which is always a risk but I proceeded and sent the deposit. Once he received  the deposit He immediately disappeared, would not respond to countless calls and texts. At the time of this review he has still not responded or made it right, if he does I will edit this review