Best Storm Damage Restoration in Phoenix AZ

I couldn't be happier with my new shower renovation by Global Prevention Services! I appreciate their attention to detail, professionalism and courtesy. I would definitely recommend GPS to anyone who is looking for a painless remodeling experience!

We needed some damaged roof tiles replaced, and Stan did a great job. Just from a picture, he noticed two other tiles that were damaged which I hadn't even noticed before then. Keen eye for detail, which I really liked. Very reasonable, thoughtful, and patient with all my questions.

Professional, dependable and compassionate. I would highly recommend to anyone requiring home health services.

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

So, I am in the middle of a remodel with Schott.  I have to give them extreme credit.  I am redoing my kitchen and building out my fireplace, as well as replacing all the counters in my bathroom.  To begin, they were very much on time and reliable during the quote process.  Their quotes were detailed and extremely easy to understand.  There were no hidden costs or details.  They ran through the project with me a few times, making sure that it was what I wanted and even made a few suggestions.

His right hand guys are Shane and Jim.  Both of them are amazing.  Shane will come out and bid the job and Jim runs the job.  Shane initially came out with Chris and we went through the job.  Then, he came out again to check things out.  THEN, he brought Jim and met with my interior designer and went through the job AGAIN to make sure that everything was correct.

Jim runs the job and he literally texts and calls all the time and gives updates.  He stays on schedule and really tries to accommodate the living situation for the person in the home.  For example, I needed my stove for Thanksgiving but we were installing the granite.  He made sure that I had a working stove so I could at least cook after the counters were installed.  It was just a kind thing to do, that he really didn't have to do, but he made it work just to make me happy.  I mean, that says a lot.   I seriously can't say enough about these guys.

The reliability and honesty factors are two of the most important things to me.  These guys won't walk off the job.  They have a portal where you can track progress and Jim is CONSTANTLY in contact with you, explaining what is going on and where the project is.  Sometimes, he will literally call me first thing in the morning to make sure I know what is going on for the day. He has even sped up some of the timeline, which was remarkable.  And through it all, he makes sure that his guys clean up as best they can, each day.

A remodel is a daunting experience, so it's really important to have people you trust running it.  That's actually really worth something.  These guys are not the cheapest, but definitely not the most expensive, either.

There have been some minor bumps with the remodel, but I was fully expecting that.  And, fyi, anyone should expect bumps and bruises during a remodel.  What is most important is that, whenever an issue popped up or a problem occurred, they immediately call and advised me.  They didn't try to minimize the issue or cast blame on anyone.  They just said, don't worry, we will fix it.  And they did.  You can't really ask for more than that, either.  Mistakes will happen - - but the question is how are those mistakes handled.    I will update this review when the remodel is done.  But, thus far, I would recommend them to anyone...

It's been a year and our home is still not completed. They made promises and said they would return it to what it had been before the crash. It is a two-bedroom repair. While the account executive was awesome, the project manager was inexperienced and he would take weeks to get back to us. He also fought us on what was/wasn't covered through our insurance and at the end of the day the one thing we wanted and he said no to, had been covered by the insurance the whole time. He also told us any money that wasn't used, would be a financial gain for the company. That's insurance fraud. I would NEVER recommend them. It was a long, stressful year trying to get them to finish the job. Their workers would say they would show up on one day and then they wouldn't. It was the worst experience and beyond frustrating. To this day the house is still not done. The fence wasn't installed correctly; the house isn't painted and we had to pay out of pocket for a/c repairs since the house was poorly boarded up in the summer and our a/c unit was overworking. The a/c contractor said it was because of the fact the windows were not properly boarded up during the peak summer heat. We also got termites. This had never been an issue but the termite contractor said the house had been exposed to the outdoor elements for a long period. They wanted to charge $10,000 for the house to get painted. It's a 1,200 sq ft home. That seemed absurd. So, we chose to just leave things unfinished and will pay someone out of our pockets to finish the job in a manner that doesn't take weeks to get scheduled and then have them confuse us with all these extra costs. I will add, I called our insurance carrier and they let me know more than once that we had great coverage and everything should be put back together as it was because it was covered 100%.
Also, we were told we would get credit for work that wasn't done and they played the confuse the consumer game, and what we thought would be a nice chunk, turned out to be a joke. I would've fought back legally, but they consumed a year of my life that I will never get back. We chose them because of the positive reviews but were sadly disappointed by the disregard shown to my family.

Worker's were not on time and didn't even speak English! They looked at me like I was in a foreign country!