Best Tile Refinishing in Phoenix AZ

First the good: their pricing is reasonable and the owner is knowledgeable and friendly. He was commutative and came out within 24 hours of me calling for a quote. However the installation did take longer then quoted. They left construction debris (tile spacers, razor blades, thinset) in the front yard. The tile turned okay. There were a few areas that were roughly cut and spaces left ungrouted. There were also some lips in the tile. My biggest complaint is the quality of work with the trim/baseboards. I reached out to the owner to fix the issues. He told me he would send a guy out for months to fix the trim but never did. He did however refund the money for the baseboards and clean up the front yard which I did appreciate. Not sure if I just had a bad experience with these guys or what but I wouldn't use them again.

The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.

Ellen was excellent and exceeded our expectations. Not only was she the only company that gave us a quote. She also was the only one that was willing to work within our timeline. We had three other companies come out and none had a yes mentality like Ellen. I would definitely recommend her company and we will use her again in the future.

4 Stars for work
1 Star for reliability

Geremy installed floating wood shelves in the kitchen and did a good job. They're sturdy and look good, but could have been finished better in the end. Putty was left to dry and I had to have my handyman sand it all down as well as add more where there were some noticeable gaps at joints. I didn't ask Geremy come back to finish because it wasn't the end of the world to have to have someone else finish, it just would have been nice if he had completed the job himself. There was also an incident where he accidentally leaned against the stove knobs, turned on the burner and melted plastic on my brand new stove top that had never been used. It wasn't able to be cleaned up complete which is a bummer, but the worst part is he didn't tell me about it- I had to hear from my handman.

I hired him for a second job- a pergola over my back patio. After he rescheduled a couple of times and then didn't show up another one or two times, he finally came, but came so late in the day that he ran out of time and couldn't install my string lights. I went ahead and paid him the full amount for the job but I've never been able to get him to come back to finish the lights that he said he'd be back to hang the following day. After a lot of excuses, several texts and a phone call and continuing to tell me he'd come back to hang them, he still hasn't finished the job. I've been waiting since May 20th and now he isn't responding to my messages at all.

It's a shame because his work is good, but reliability and communication are terrible.

We had Petrus Countertops and Remodeling redo our 1990's kitchen countertops, tile backsplash create a center island with custom cabinets and install a new granite composite sink.  My husband and I painted the cabinets ourselves since we wanted to save some money.   After researching several companies and speaking with many; We finally decided to use Petrus.  After we met Fabio I knew this was the company I wanted to do business with.  He is very knowledgable and stays true to his word.  I highly respect a business owner that does this!  Fabio came out measured our kitchen precisely and helped me decide on the granite.  I only had to mention my color choices and style and he knew exactly what granite and color of sink to install.  This project started in the fall and after a few bumps in the road- we now have beautiful new granite countertops!  Fabio even came on a weekend (On his own time) to fix a minor issue I found on the granite slab after the project was completed.  I would absolutely recommend Petrus Countertops and Remodeling.  5 star rating for complete professionalism!  Thank you again!!! Maria and Lyman!

I've been using Eddy for the last few years and I highly recommend him.  He's worked on multiple projects big and small for me, with rental properties, selling a home and buying a new home that needed a lot of work, and I even flew him out to the east coast to work on a bathroom renovation at a vacation home.  He's very meticulous with his work and always makes sure you're happy with the results.  Very trustworthy and reasonable with his rates, much better than other handymen I have used before.

Another great job by Andy.  My partner and I had to find a quick solution for enclosing a couple of exterior water heaters at my ancient property downtown.  It was affecting our ability to run the units for hot water and cooking.  Andy proposed a couple options and costs via text, came out a couple weeks earlier than his busy schedule would have otherwise permitted, reevaluated the proposed enclosures onsite, then provided refined recommendations.  It was all completed within a few days of contact.  Very pleased with the promptness, workmanship, and look.  Will rehire Old Reliable in the future.