Best Hot Tub Installation in Phoenix AZ

We used VetsBuilt Contracting to renovate our master bathroom. DJ was great to work with from start to finish. We had ideas in mind of the design we wanted and DJ did a great job of providing additional alternatives and suggestions. The crew did a wonderful job of getting the job done timely while being considerate of our home. There were a couple of minor things we noticed through the process that needed to be fixed and DJ quickly addressed our concerns with his crew and got every item on our list corrected quickly. When the bathroom was finally completed we were ecstatic about the finished product and the quality of the work that was done. DJ even gave us a thank you card and a thank you gift at the end of the project. Top notch service and quality work. I would highly recommend VetsBuilt for your construction/renovation needs.

Had a busted pipe in between my bathrooms right after Thanksgiving 2022 which was a disaster to get back home to. After water damage repairs I had a few different contractors quote for repairs. Mario was quick to respond and eager to get started even though the insurance haven't gave me funds yet. We went over the job in detail and what would need to be done along with materials. He helped pick up items that were needed from flooring stores or Lowe's without an issue and completed the job within 2 weeks time. Very happy with his work ethic and attitude so I would recommend Navas Remodeling.

Super responsible, great job, love the end result. Would definitely recommend to anyone and will be using him again soon.

Ellen and her team are amazing! We had started our master bathroom renovation with a different contractor who we quickly found out was totally incompetent!  They demolished our entire bathroom and we were stuck with no bathroom. We called Ellen at white builder and she swooped in to save the day. She communicates well, has wonderful design ideas and her staff is 100% respectful of your house and tries to keep the construction as clean as possible. I have already recommended Ellen to other friends and they have used her too. I would absolutely use Ellen again for any construction needs.

From start to finish, Michael exceeded our expectations. Beginning with the quote, he was responsive and affordable. He showed up on time, communicated and demonstrated how to fix our door and was nothing but kind throughout. His promptness and professionalism makes him the best handyman for any of your projects. I will recommend him to all of my friends and family.

Continuing from 12/07/17...The first time my husband and I met with Darren he was very helpful in educating us about the difference between rectified and unrectified wood plank tile.  Derren made it known he preferred to work with unrectified tile, but would still take on a job and complete quality work using rectified tile.  Derren did say he would charge 50 cents more per square foot if we chose rectified tile.  Derren provided us with vendors he uses for the tile and even suggested a tile he had previously installed.  After a couple of weeks of tile hunting we chose a Marazzi porcelain RECTIFIED tile.  I called Derren and told him we were okay with paying the extra cost for the rectified tile.  Derren assured us the Marazzi tile was a good quality tile and we would be happy with the results.  

Well, the tile comes in, Derren goes to pick up the tile, but returns to our home saying the tile is defective.  Derren believes the tile is bowed and encourages us to choose new tile.  Derren again suggests the tile he previously installed for another customer.  We told Derren we would go look for new tile if the tile we selected was defective.  I ask Derren about the return and refund on the tile and if we will have any issues.  Derren advised he would speak with the vendor and call me.  I never heard from Derren, although I left him at least one message.  I would have thought this was a priority being the flooring in our home had already been removed and the amount of money we paid for the tile.  No call.

My husband and I go see the vendor and explain to a very helpful gal we needed to find out about returning the defective tile.  The vendor tells us there will be a restocking fee of $700-750.  I questioned the fee, as Derren said the tile was defective.  The gal immediately said, it's not defective.  Long story short, the vendor had contacted the manufacturer's local representative who came out, looked at the tile and said the tile was better than specs.  The gal also said they have sold over 80,000sqft of the tile we selected and they have not had any returned!  I have a flashback to checking Derren's Registar of Contractor record (for Harper Stone and Tile) and realize this should have been my first light bulb moment and clue NOT to hire Derren!  His license had previously been expired or suspended for various reasons.  Anyway, my husband calls Derren from the vendor.  No answer.  Message left for Derren to call.

On our way home Derren calls.  He seems bewildered as to why the tile couldn't be returned without a restocking fee and offers to pay $400. Obviousy, he never attempted to call the vendor about the return or he would have already been aware of the fee or maybe he just thought we were stupid, would pay the fee and find another tile.   With that being said, we offered Derren an out and told him we would understand if he didn't want to do the job.  No hard feelings.  Well, Derren's response was that he needed the job. Or, was it he needed to pick up his saw that was still at our home? ( Light bulb moment number two)!!

The next day, Derren shows up late and meets with my husband.  My husband gives Derren a second opportunity to opt out of the job with no hard feelings and addresses our expectations of a quality installation, rectified tile or otherwise.  Derren advised he was still willing to complete the job.  (Mind you, Derren's tile saw had been set up in our garage for the past couple of days while the job was on hold).  Derren continues his work, throws float on the floor in our bedroom and does not smooth out the edges so there is an obvious lip when it drys.  Derren mentioned his grinder was broke.  Derren sits in the bedroom and purposely works vigorously on chipping the tile and then shows my husband how it chips.  Derren quietly walks outside, packs his saw and equipment.  My husband confronts Derren asking him if he was leaving.  Derren says yes.  I don't believe Derren had any intentions of completing the job.  I'm pretty sure he just wanted to get his saw back!!  Derren is told we wanted a refund for work not performed, a reasonable request. An agreement was made on the amount to be returned.  We received partial payment that night, but as previously stated in original review, we waited for the balance to be paid after Christmas because Derren said he did not have the money. (But yet, it was okay for us to have our home in shambles at Christmas time!  I wouldn't call us difficult people, would you?  Derren believes we are)!

So, this was the gist of it!  There were a couple of other shenanigans, but I was out of typing space, so had to shorten up the horrible experience!

In the end, no thanks to Derren (Harper Stone and Tile), but we did end up with beautiful floors and a quality installation!  Should anyone need an honest and reputable contractor who completes quality work, please feel free to message me!  Oh, and we saved money too!!

Great communication! Highly recommended handy man. Quick and easy. Not messy. Will def use again.

Have known the owner for a while, but this was the first time I've actually used his business for handyman services.  The project was a dishwasher installation (remove old, install new).  It was completed without a hitch!  Eddie was on time, did an excellent job, verified everything was OK, and cleaned up afterward.

Please do not hesitate to use this company!

I had Rezcom design and build my backyard. I'm very happy with my results! They are organized and professional. I would highly recommend

I paid David Roberts $9000 for a home project in Kingman that he has done little work on that was to be completed in June 2021. I understand that he has personal issues that have complicated his life, however, he is a businessman and needs to complete his contract with me. I will replace this adverse review with a positive recommendation upon completion of the project. David did call me today assuring me that he would get back on the job. Let's get it done, David. Until then I could not recommend doing business with you.