Best Stain Removal in Phoenix AZ
GOOD DUDE.
Louis did a great job replacing a broken pane and all of the moving parts in some very old windows - they all work like new!
Dedicated, honest, trustworthy, fairly priced and shows up and communicates well during all of the stages of the project.
After getting blind quotes and opinions to replace all of the non working windows for over $5K!, Louis showed up in person and his suggestions saved me nearly $4.5K!
I just gave his contact info to my realtor :)
Louis did a great job replacing a broken pane and all of the moving parts in some very old windows - they all work like new!
Dedicated, honest, trustworthy, fairly priced and shows up and communicates well during all of the stages of the project.
After getting blind quotes and opinions to replace all of the non working windows for over $5K!, Louis showed up in person and his suggestions saved me nearly $4.5K!
I just gave his contact info to my realtor :)
Phoenix, AZ 85033
Poor Customer Service - I will also respond to the negative review below by Michael V and the response by CK Glass. The installation of these windows DOES NOT FALL ON MILGARD, the manufacturer. The poor response time by CK Glass to rectify the leaking windows during monsoon time was Uncalled for. The customer never took issue with the home being flooded by the rain yet CK glass continued to not show up for scheduled appointments to rectify the situation or return phone calls. The voicemail box was continually full with no way to make contact on several occasions. The windows leaked like Niagara Falls, carpet and furniture were soaked. The lack of communication, not returning phone calls, or emails, not keeping scheduled appointments, all by CK Glass not MILGARD. How many times does a customer have to sit and wait for no-show appointments by CK Glass? How many times does a customer have to call to get results before reverting to this negative review. Over and over again for several months the office manager blamed the owner, the owner blamed to office manager, the office manager blamed the manufacturer. This is a business owner-customer negative review. No one else is responsible for missed appointments, no returned phone calls from the owner and the office manager for weeks at a time. The responsibility lies with CK Glass for not showing up as scheduled and promised on several occasions and for the lack of communication between the owner and the customer. These windows were installed on March 10, 2021 with the last no show appointment on November 2, 2021 at 4 pm as promised. It was stated that the owner was occupied with another customer and would arrive by 5 pm. This is November 27th with still no apology or communication from CK Glass for not showing up or fixing the leaking windows.
1735 W Apache Trail Ste 8 Apache Junction, AZ 85120