Best Cellular Shade Installation in Phoenix AZ

I cannot say enough about this company! Just had new windows put in and they are awesome! We were more than satisfied with the whole process. The guys that put them in were prompt, very friendly, and their workmanship perfect! We enjoyed hanging with them for 2 days. Ken, that oversaw them, was also so pleasant and nice. Enjoyed talking with him. The owner, John, stopped by to check on things also. Great guy who knows how to run a top notch business! We were so impressed that we're having them replace our back patio door also by. Thanks guys!

We were in the market to get new windows when I opened the door to a salesperson for RMK windows and we set up an appointment for an estimate.  While the person giving the estimate did win my trust during this appointment that was all about to change.  I had requested windows be installed prior to Thanksgiving but was told that they would try but it would most likely be the week following.  After not hearing back from anyone before Thanksgiving and the week after had passed I finally had to call to see when they were planning on installing. We were not on their install list at that time, I had to explain what I was promised installation during these times then received a call back to say they would be out the following week and I would be receiving a call from the installer, time came and went with no call.  I called again and finally the installer called me back and in his words they had to squeeze some bigger jobs in before mine and once those were done they would be out.  Good to know that my time was not as valuable as the bigger paying jobs.  This set the course for our experience throughout the install nothing but excuses for being late and only having one person on the job.  They said they would clean up their mess outside before leaving but no, I had to crawl around picking up broken glass all around the outside of my home which was not appreciated.  Bottom line we do like our windows, thank god, but the customer service and installation needs more than alot of work.  Nobody ever even checked up on us after to see if everything was good or not.  I cannot recommend RMK to anyone else to purchase windows from.