Best Cabinet Repair in Phoenix AZ
I hired this company a couple different times. The first time I needed a brand new door built along with a wall and they made it look seamless, as though it had been there originally with the house. Absolute perfection! Second job I had them do was removing a tree that fell on my home during a monsoon. They were able to come out very quickly and not only remove the tree, but fix the roof as well! I highly recommend using this company!
Phoenix, AZ
Good experience. With window installation . The nightmare began when we ordered two front doors. We ordered two Masonite Vista Grande 24 inch wide glass doors. One with fir texture and rain glass for the main front door. To be painted red upon arrival. I have several emails and text, Jackson Glass assured me we were getting 24 inch wide glass not standard 22. I even gave them photos. The second door was to be the same door with clear Lowe glass and smooth finish. This door was supposed to match another door that is located on the same patio. To no ones fault, the order was delayed due to Covid. While we waited, I told the company I wanted to order the door hardware. Jason, the installer told me that they could get me schlage locks at a discount. I met with his wife at my home for almost an hour giving her part number and photos of the hardware. I was I was out of town when the doors arrived. We were told right off that the supplier had messed up and we did not get the fir texture on the front door. Ok we accepted it since we waited so long.
Little did we know this would be the start of the worse expience i have ever had with a contractor of any kind. The wrong doors came in and were installed. They were standard 22inch! I came home to a messed up paint job and the hardware was a brand I never heard of. So the factory messed up and to be fair the installer had with the paint due to the heat. They still have not explained why they wasted my Saturday morning picking out hardware I never got and why the hardware they gave us was installed crooked. Ok it happens. So In an effort to speed things up, my husband and I agreed to accept the front door with the rain glass provided the paint was corrected and they installed hardware we purchased. All they had to do is get one, just ONE door right, the patio. They could not do that either. The patio door I received was the correct 24 inch. However, once again someone messed up. Instead of clear glass I got frosted, instead of smooth finish I got fir. I how have two miss matched doors on my patio and the deadbolt is crooked. I am done with excuses. There supplier issues are their problem. We did not get ANY of the doors ordered 5 months ago. I was told the red front door has been repainted. We have been patient and understanding with this mess. We have told them to reinstall the newly painted red door and send us the correct patio door. We don't now how this will end but based in our experience , we have very little confidence. Im giving them one month to make this right. If not, we will be forced to file a complaint with the BBB and ROC.. I will have no choice but to use the balance I owe them to hire someone else to finally finish this mess This company had great recommendations however my husband and I cannot recommend them after our experience so far. How this will end remains to be seen and I will update this review
http://www.thejacksonglass.com
Little did we know this would be the start of the worse expience i have ever had with a contractor of any kind. The wrong doors came in and were installed. They were standard 22inch! I came home to a messed up paint job and the hardware was a brand I never heard of. So the factory messed up and to be fair the installer had with the paint due to the heat. They still have not explained why they wasted my Saturday morning picking out hardware I never got and why the hardware they gave us was installed crooked. Ok it happens. So In an effort to speed things up, my husband and I agreed to accept the front door with the rain glass provided the paint was corrected and they installed hardware we purchased. All they had to do is get one, just ONE door right, the patio. They could not do that either. The patio door I received was the correct 24 inch. However, once again someone messed up. Instead of clear glass I got frosted, instead of smooth finish I got fir. I how have two miss matched doors on my patio and the deadbolt is crooked. I am done with excuses. There supplier issues are their problem. We did not get ANY of the doors ordered 5 months ago. I was told the red front door has been repainted. We have been patient and understanding with this mess. We have told them to reinstall the newly painted red door and send us the correct patio door. We don't now how this will end but based in our experience , we have very little confidence. Im giving them one month to make this right. If not, we will be forced to file a complaint with the BBB and ROC.. I will have no choice but to use the balance I owe them to hire someone else to finally finish this mess This company had great recommendations however my husband and I cannot recommend them after our experience so far. How this will end remains to be seen and I will update this review
47237 N Meander Rd New River, AZ 85087
There are some nice people that work here. Unfortunately I didn't get one of them today. If you go to the paint department stay away from Nancy. She has major attitude, is rude and has no clue what customer service means. Reported her to the manager so hopefully she'll get the training she ignored or forgot. Left and took my business elsewhere.
16803 N Tatum Blvd Phoenix, AZ 85032
4001 East Broadway Rd Ste B-11 Phoenix, AZ 85040