Best Wood Siding Repair in Phoenix AZ

I am a baby boomer and have owned a few businesses in my time.  I know from experience that the way a company operates behind the scenes can have a huge impact on the experience a customer has with that company.  When Exterior Plus came to fix my roof, I had an opportunity to chat with them a bit.  They told me that Exterior Plus is family owned and operated and any outside employees they hire are adopted as family.  And they all have a lot of fun with each other.  That company atmosphere was abundantly apparent when they worked at my house.  They were genuinely concerned about my roofing issues (storm damage) and worked quickly to resolve them before the next storm hit.  It is an understatement to say It was a pleasure working with them!.
Sally

We had a hail storm in 2009...remember? That's when our roof was destroyed and was replaced by Right Way. The work was mostly excellent. It looks good, anyway. I spent extra to have facias replaced and I was not disappointed. However, and this is the tough part because I love this company, but the roof has been leaking ever since Right Way installed it 12 years ago. With every heavy rain, water leaks in somewhere around our rooftop AC unit, and then in the middle of the night the living room ceiling ends up soggy and wet on the living room floor. I had Right Way come out several times over the years to try to fix it, but it never got repaired. Well, then the warranty ran out on the roof, but the leak is still there. So, Johnny (owner) came out, told me what was shot, and took a $3000 check from me. I was on vacation when the roof was actually repaired. I don't know what was done, but I know plywood sheets and new shingles were involved. I was soooo happy to finally have the 12 year-old leak fixed. But a week after returning home from vacation, we had a nice monsoon shower, and at 11PM, the living room ceiling landed with a soggy thud on the living room floor.  

We've been trying to launch a remodeling project in our house for better than three years, but no contractors will touch the house until the leak is fixed and the ceiling stops collapsing.  

Wanna know what's really aggravating? Before the hail storm in 2009, we had not a single roof leak. After Right Way installed the roof, we get an indoor rain shower when we get a moderate to heavy outdoor rain shower. We can only imagine how much mold is growing in the attic. This may turn into additional liability for Right Way, but we're not sure yet.  

UPDATE 12/9/2021: Right Way Roofing sent out two of the best leak detectors. They performed a water test and couldn't find the leak. But once they got into the attic and under the AC unit on the roof, they were able to find where the water is coming in around the ductwork. Lori Clark thinks the leak is coming from plumbing or the AC unit itself, but it's not. This is just a really difficult roof leak, that's all. We won't know if the leak is truly fixed until we get a rain with high winds. After the guys patched that leak, they returned two weeks later, did another water test, and the attic stayed dry.

Worker's were not on time and didn't even speak English! They looked at me like I was in a foreign country!