Best Water Heater Installation in Fort Worth TX

Called them through Home Depot referrals for a ceiling fan change and TV install. Guy #1 comes out. Changes a ceiling fan. All is good. I ask if he can do some outlet work and he says he doesn't have time so he called for a second appt. Starts the TV which is literally taking one TV down, switching the bracket to the new TV and putting back up. We were not changing the bracket that was already on the fireplace. He worked on this for like 30-45 mins. Can't get it even. We even helped him. Finally says he has to go so Guy #2 can do it when he comes out to do the outlet work. So we go buy another bracket just in case it's the bracket that's the problem.

Guy #2 comes out. Show him the outlet work that needs to be done. He says he's only there to fix the TV. Wait what?!?!  The whole reason for the 2nd appt was the outlet work.  The TV was added later. He goes outside to call the office. Spends 10 mins talking...Ok he can do the outlet work too. Literally gets the new TV up and even in less than 5 mins. Not sure we like the placement so he doesn't secure the TV while we decide whether we want to change to the new bracket and he starts the outlets. Show him where I want them. Puts the hole in the wrong place and says it can't go there due to a stud. Well that's not where I wanted it anyway. Ok so put it here. Cuts another whole. Still not in the right place but I'll work with it cuz I don't need anymore holes to fix. Husband comes out and is upset with all the holes. Guy gets an attitude and completely ignores anything my husband says from that point on. His tools aren't charged so he has to do everything manually which is taking forever. These outlets are going in a bookcase that has a wood paneling back. He split the wood around the holes and we have extra holes. The wall is a mess that now has to be repaired AND the outlets aren't even where I wanted them to be. To be clear...I'm talking about the wall itself. I told him to leave the mess on the shelf in the bookcase and that I would clean that myself...cuz ya know fixing the wholes will make a mess anyway.  He finished and we just want him gone so we decide to live with the TV where it is. He finally leaves. We realize he never finished securing the TV and that the outlets aren't straight. Call them back. Ok they will send someone out. Ok but we don't want Guy #2 again.

Guy #3 comes out. He is wonderful. Fixes everything. Looks at the mess of the wall and says that shouldn't have happened. Then tells us Guy #2 said my husband dropped the f bomb which never happened. I was there the entire time. It...never...happened. Urghhh...

So we get two bills - none for Guy #3. We paid one but felt like there should be some kind of relief on the other because both Guy #1 and Guy #2 took way longer than they should have. Response from owner Miles is nope. They already gave us a discount by not charging for Guy #3 and that's enough. Well duh...he was there to fix what Guy #2 messed up!!  No way we should have been charged anyway!!! Well they don't have enough profit margin to give any more of a discount (ummm...called the cost of doing business). Says customers have the luxury of looking at thousands of reviews of them but they don't have that same luxury to see reviews on customers. Says he looked my husband up on Facebook and we seem like kind folks. WTH???  That is more than a little creepy.   And btw...all this is via email not on the phone so I have all this in writing.

His final email to us says at some point we will need plumbing, electrical or HVAC services again and he hopes we would entrust them again. (Yeah like they're the only game in town). Then says he has a small accounting staff so he doesn't have resources to pursue unpaid bills so if we don't pay it the next day he will send us to collections.

I paid the bill cuz I just wanted this mess to be over with. Although we absolutely loved Guy #3 and would have him in our house anytime, we will never do business with this company again.

One more FYI...In comparing this bill to other electrical work we have done. Team Enoch is more expensive. Although maybe not if they did the work in a timely fashion and showed up with charged tools. And I feel bad about Guy #1 cuz he was very nice and worked hard. I just don't understand why he couldn't get it even but it only took Guy #2 like 5 mins.

Response to Amanda...thank you for responding. It is under my husbands name Michael. I'm not going to post our last name publicly. I verified that this is the correct business unless there are two Team Enoch's that have owners named Miles at your same address.  I'm sure if you speak with him he will remember the situation. We have several emails back and forth.

Kevin came and fixed our electrical issues. He was early, friendly and professional. He also replaced a fan on the back patio and corrected bad installation from a previous and different installer. He explained everything and answered any questions we had. I would definitely recommend him!

Jim did an amazing job installing recessed lighting in my garage. Professional, clean and affordable. He was able to schedule the job right away and provided excellent communication before and during the project.

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

We've depended on Henry's for a lot plumbing, air conditioning and electrical work. Dependable and reliable!

When I called this company, they were the most friendly and most helpful of any that I called. I was looking around for help with the water heater and found some real losers till I came upon CTX Plumbing. They were honest, quick, and very informative. I feel like I could really trust him with what I needed done and that's important for a gas water heater. I had talk to some others that gave me bad advice and wanted to replace things that did not need replaced. Nathan from CTX came and told me exactly what was wrong and fixed it quickly.   I wish they were just a little bit cheaper.   But-you get what you pay for and CTX was worth every penny.

This company does great work. Have used Circle E on numerous occasions for my commercial properties. They have always done a great job at a fair price.

A technician came on June 28 to fix a leak, and in the process and in front of me, let the freon go purposefully into the air, breaking EPA laws and regulations.  It is estimated they released 10 lbs of freon which they were ready to charge me for the refill ($100+ per pound). I called multiple times trying to get in contact with a manager and even the owner but every time the secretary gave me the runaround. This company is a disgrace.  Good luck getting in contact with a manager.

Wow! So impressed with Jack and his team. I had an urgent situation which required a quick response. Jack bent over backwards to get me taken care of.

Prompt, efficient. And the communication was outstanding beginning to end. Definitely recommend.

This company went above and beyond to help me out. Our AC started experiencing issues and due to it being an older unit (15 years old) we knew we would be looking at having to replace the whole system in the near future. Unfortunately I called a couple of other companies prior to calling Comfort Experts and had sub par results with the others (missed appointments, terrible customer service, discrepancies in costs). Comfort Experts came out to our house within 48 hrs and gave me every answer and option I needed. They even helped me move my weight machine that blocked our attic access! They then had an engineer come to our home a day or two later to do measurements to determine the best system needed to efficiently cool/heat our home. After he finished he gave us a quick history of the company (which made me feel even more comfortable) and went over each option in depth to determine which one best met our needs. They even set up a fast install date due to us having a 2 month old at the time. Now I wish I could say we installed and life was good, but due to our finances at the time and having a family friend with an opening in his AC company's schedule, we opted for a different option that fit our budget. I called and spoke to the engineer to give him the bad news and he was more than understanding. I got to give it to these guys, they treat you with respect and courtesy during this stressful time. If we ever have to deal with AC issues again, Comfort Experts will be my first call.

called to have heater fixed,guy came out said he had to order the part(s) and wouldnt be back until next day around noon-had to call twice to see when or if tech was coming back and was told part(s) not in and would be called when they do and 'squeeze in' a tech to repair...NOT!!! Called Milestone Electric and was propmtly fixed within hours!!!

Full transparency, we ended up going with a different company due to needing a same-day appointment, BUT the customer service at Milestone is incredible. Dylan really meant it when he said if you need anything, call back and ask for me. He left something else he was doing to answer when I called back, and he was so friendly and helpful. He wasn't reading off a script, so I felt like I could ask questions and actually have them answered. Very grateful to have had this good experience even in the middle of a plumbing issue!!