Best Electric Water Heater Installation in Fort Worth TX

Called them through Home Depot referrals for a ceiling fan change and TV install. Guy #1 comes out. Changes a ceiling fan. All is good. I ask if he can do some outlet work and he says he doesn't have time so he called for a second appt. Starts the TV which is literally taking one TV down, switching the bracket to the new TV and putting back up. We were not changing the bracket that was already on the fireplace. He worked on this for like 30-45 mins. Can't get it even. We even helped him. Finally says he has to go so Guy #2 can do it when he comes out to do the outlet work. So we go buy another bracket just in case it's the bracket that's the problem.

Guy #2 comes out. Show him the outlet work that needs to be done. He says he's only there to fix the TV. Wait what?!?!  The whole reason for the 2nd appt was the outlet work.  The TV was added later. He goes outside to call the office. Spends 10 mins talking...Ok he can do the outlet work too. Literally gets the new TV up and even in less than 5 mins. Not sure we like the placement so he doesn't secure the TV while we decide whether we want to change to the new bracket and he starts the outlets. Show him where I want them. Puts the hole in the wrong place and says it can't go there due to a stud. Well that's not where I wanted it anyway. Ok so put it here. Cuts another whole. Still not in the right place but I'll work with it cuz I don't need anymore holes to fix. Husband comes out and is upset with all the holes. Guy gets an attitude and completely ignores anything my husband says from that point on. His tools aren't charged so he has to do everything manually which is taking forever. These outlets are going in a bookcase that has a wood paneling back. He split the wood around the holes and we have extra holes. The wall is a mess that now has to be repaired AND the outlets aren't even where I wanted them to be. To be clear...I'm talking about the wall itself. I told him to leave the mess on the shelf in the bookcase and that I would clean that myself...cuz ya know fixing the wholes will make a mess anyway.  He finished and we just want him gone so we decide to live with the TV where it is. He finally leaves. We realize he never finished securing the TV and that the outlets aren't straight. Call them back. Ok they will send someone out. Ok but we don't want Guy #2 again.

Guy #3 comes out. He is wonderful. Fixes everything. Looks at the mess of the wall and says that shouldn't have happened. Then tells us Guy #2 said my husband dropped the f bomb which never happened. I was there the entire time. It...never...happened. Urghhh...

So we get two bills - none for Guy #3. We paid one but felt like there should be some kind of relief on the other because both Guy #1 and Guy #2 took way longer than they should have. Response from owner Miles is nope. They already gave us a discount by not charging for Guy #3 and that's enough. Well duh...he was there to fix what Guy #2 messed up!!  No way we should have been charged anyway!!! Well they don't have enough profit margin to give any more of a discount (ummm...called the cost of doing business). Says customers have the luxury of looking at thousands of reviews of them but they don't have that same luxury to see reviews on customers. Says he looked my husband up on Facebook and we seem like kind folks. WTH???  That is more than a little creepy.   And btw...all this is via email not on the phone so I have all this in writing.

His final email to us says at some point we will need plumbing, electrical or HVAC services again and he hopes we would entrust them again. (Yeah like they're the only game in town). Then says he has a small accounting staff so he doesn't have resources to pursue unpaid bills so if we don't pay it the next day he will send us to collections.

I paid the bill cuz I just wanted this mess to be over with. Although we absolutely loved Guy #3 and would have him in our house anytime, we will never do business with this company again.

One more FYI...In comparing this bill to other electrical work we have done. Team Enoch is more expensive. Although maybe not if they did the work in a timely fashion and showed up with charged tools. And I feel bad about Guy #1 cuz he was very nice and worked hard. I just don't understand why he couldn't get it even but it only took Guy #2 like 5 mins.

Response to Amanda...thank you for responding. It is under my husbands name Michael. I'm not going to post our last name publicly. I verified that this is the correct business unless there are two Team Enoch's that have owners named Miles at your same address.  I'm sure if you speak with him he will remember the situation. We have several emails back and forth.

Kevin did an outstanding job. I had to wire up a barn with a light and two outlets way out in the country. Kevin drove a long way (outside of his normal service area) to make it happen. Kevin did a great job. I would highly recommend you call him. He also does heating and air conditioning by the way.

Ok so talk about being skeptical on Yelp from others review BUT LET ME TELL YOU !! These guys are the REAL DEAL top notch professionals and KNOW what they are doing.  They were respectfully timely, kept a clean workspace, kept me informed, was paced to complete the job timely and charged me beyond FAIRLY!!   I was comfortable with them coming out during Covid as they were all masked up.  On top of this all it was last minute and consideration was given to me due to my broken foot. Thank you 308 So much for meeting beyond my needs.

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

Worst company ever. He hires ex-cons and brings them into your home. He will come and start the job then leave this non-licensed person to complete the job. If you don't want a felon working in your home don't call Henry

Quick respones time on a Saturday. Ended up using the warranty on my water heater and there labor, but was impressed with the respone from Austin and Nathan.

While searching for a Dallas Plumber in Google I found Circle-E at circle-e.com.  I called them right away and I could not be more pleased with the quality of their service and the professionalism of their staff.

Big Bear A/C and Heating is  a great local company that I am happy to support and give my business to.  They are not just about taking your money but about education as well.  Very professional staff.

Owner Jack visited our site and bid the job.  Work was awarded at the proposed price based on what we were told was extensive work (2 people, 3 hours).  Work was completed in a little over half that time, thankfully in a satisfactory manner.  Overpriced given labor content and no parts other than two outlet face plates and some wire to tie into an existing circuit. Paid but did contact owner to communicate dissatisfaction.  I was wrong -- a customer service fail.  Cheaper parties around -- check elsewhere.  Personally will not use vendor again. Anticipate the reply will mention Saturday work -- his crew was not fully scheduled for Sat and timing worked for us but was not a requirement.

I belong to the Silver Club of Comfort Experts. I called in the morn and a technician was there in the late afternoon.  How many companies will do that for you? He checked out the unit and was able to give me a quote. He was personable and knowledgeable. I highly recommend this company!

Rebecca was EXTREMELY short and RUDE to me! Cut me off on the phone and didn't even allow me to talk really. NO WONDER YOU ALL ONLY HAVE 1 1/2 stars. Get a clue people. Hire quality people.

Full transparency, we ended up going with a different company due to needing a same-day appointment, BUT the customer service at Milestone is incredible. Dylan really meant it when he said if you need anything, call back and ask for me. He left something else he was doing to answer when I called back, and he was so friendly and helpful. He wasn't reading off a script, so I felt like I could ask questions and actually have them answered. Very grateful to have had this good experience even in the middle of a plumbing issue!!