Best Air Duct Installation in Fort Worth TX

Called them through Home Depot referrals for a ceiling fan change and TV install. Guy #1 comes out. Changes a ceiling fan. All is good. I ask if he can do some outlet work and he says he doesn't have time so he called for a second appt. Starts the TV which is literally taking one TV down, switching the bracket to the new TV and putting back up. We were not changing the bracket that was already on the fireplace. He worked on this for like 30-45 mins. Can't get it even. We even helped him. Finally says he has to go so Guy #2 can do it when he comes out to do the outlet work. So we go buy another bracket just in case it's the bracket that's the problem.

Guy #2 comes out. Show him the outlet work that needs to be done. He says he's only there to fix the TV. Wait what?!?!  The whole reason for the 2nd appt was the outlet work.  The TV was added later. He goes outside to call the office. Spends 10 mins talking...Ok he can do the outlet work too. Literally gets the new TV up and even in less than 5 mins. Not sure we like the placement so he doesn't secure the TV while we decide whether we want to change to the new bracket and he starts the outlets. Show him where I want them. Puts the hole in the wrong place and says it can't go there due to a stud. Well that's not where I wanted it anyway. Ok so put it here. Cuts another whole. Still not in the right place but I'll work with it cuz I don't need anymore holes to fix. Husband comes out and is upset with all the holes. Guy gets an attitude and completely ignores anything my husband says from that point on. His tools aren't charged so he has to do everything manually which is taking forever. These outlets are going in a bookcase that has a wood paneling back. He split the wood around the holes and we have extra holes. The wall is a mess that now has to be repaired AND the outlets aren't even where I wanted them to be. To be clear...I'm talking about the wall itself. I told him to leave the mess on the shelf in the bookcase and that I would clean that myself...cuz ya know fixing the wholes will make a mess anyway.  He finished and we just want him gone so we decide to live with the TV where it is. He finally leaves. We realize he never finished securing the TV and that the outlets aren't straight. Call them back. Ok they will send someone out. Ok but we don't want Guy #2 again.

Guy #3 comes out. He is wonderful. Fixes everything. Looks at the mess of the wall and says that shouldn't have happened. Then tells us Guy #2 said my husband dropped the f bomb which never happened. I was there the entire time. It...never...happened. Urghhh...

So we get two bills - none for Guy #3. We paid one but felt like there should be some kind of relief on the other because both Guy #1 and Guy #2 took way longer than they should have. Response from owner Miles is nope. They already gave us a discount by not charging for Guy #3 and that's enough. Well duh...he was there to fix what Guy #2 messed up!!  No way we should have been charged anyway!!! Well they don't have enough profit margin to give any more of a discount (ummm...called the cost of doing business). Says customers have the luxury of looking at thousands of reviews of them but they don't have that same luxury to see reviews on customers. Says he looked my husband up on Facebook and we seem like kind folks. WTH???  That is more than a little creepy.   And btw...all this is via email not on the phone so I have all this in writing.

His final email to us says at some point we will need plumbing, electrical or HVAC services again and he hopes we would entrust them again. (Yeah like they're the only game in town). Then says he has a small accounting staff so he doesn't have resources to pursue unpaid bills so if we don't pay it the next day he will send us to collections.

I paid the bill cuz I just wanted this mess to be over with. Although we absolutely loved Guy #3 and would have him in our house anytime, we will never do business with this company again.

One more FYI...In comparing this bill to other electrical work we have done. Team Enoch is more expensive. Although maybe not if they did the work in a timely fashion and showed up with charged tools. And I feel bad about Guy #1 cuz he was very nice and worked hard. I just don't understand why he couldn't get it even but it only took Guy #2 like 5 mins.

Response to Amanda...thank you for responding. It is under my husbands name Michael. I'm not going to post our last name publicly. I verified that this is the correct business unless there are two Team Enoch's that have owners named Miles at your same address.  I'm sure if you speak with him he will remember the situation. We have several emails back and forth.

We had a problem with our AC. We called Kevin to take care of it, he came as scheduled took the part over the weekend and replaced it with a new one, AC works perfect now, thanks to Kevin, reasonable prices, lower than most competitors.
Will defiantly use him again

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

Hired Dave and his crew again in March to run 5 new circuits for the bedrooms and pool house.  Then installed new outlets in the kitchen island, all for much less than other electricians were quoting.  I know with Dave and his team it is done right, without trying to use scam and scare tactics to get you to buy things you don't need.  Dave and his crew treat you the way they would want to be treated honestly and fairly.  And if there is an issue he will tell you and make the recommendation and tell truthfully and honestly is it something you really need or is it a nice to have.  I will not call anyone else.  Electrician on Call is my go to source for reliable and dependable work and a fair and honest price.

Well I called them for a 2nd opinion on a HVAC replacement after reading all these glowing reviews. The woman on the phone was brusque and told me they would charge $89 for the visit which could be applied to any purchase. I was ok with that but just her attitude and tone of voice put me off from dealing with this company.

The technician showed up right on time.   Replaced my faulty breaker for much less than large company quoted.   Will use again in the future for sure.

Wow, I just put in a request last night and was able to get them to come the next morning. Not only did Luis give me a decent estimate to add two outlets in my house, but he was able to complete the job right away as well. He said we very kind and knowledgeable. He left with no mess to clean too. :) I will be using his services going forward.

I belong to the Silver Club of Comfort Experts. I called in the morn and a technician was there in the late afternoon.  How many companies will do that for you? He checked out the unit and was able to give me a quote. He was personable and knowledgeable. I highly recommend this company!

called to have heater fixed,guy came out said he had to order the part(s) and wouldnt be back until next day around noon-had to call twice to see when or if tech was coming back and was told part(s) not in and would be called when they do and 'squeeze in' a tech to repair...NOT!!! Called Milestone Electric and was propmtly fixed within hours!!!

Full transparency, we ended up going with a different company due to needing a same-day appointment, BUT the customer service at Milestone is incredible. Dylan really meant it when he said if you need anything, call back and ask for me. He left something else he was doing to answer when I called back, and he was so friendly and helpful. He wasn't reading off a script, so I felt like I could ask questions and actually have them answered. Very grateful to have had this good experience even in the middle of a plumbing issue!!