Best Outlet Repair in Columbus OH

Update: David reached out to me about the below situation and did everything he could to make it right. I greatly appreciate the customer service that is very rare these days. Would definitely use again as I know they will take care of me.

Had them come out to install a smart thermostat in July. Worked without issue until October when we switched it to heat. This caused an electrical shortage that blew up the thermostat and our furnace. Literal electrical fire. We had HVAC come out immediately and said our system is unrepairable and must be replaced. They diagnosed it as originating from the wiring of the thermostat. I reached out to Big City Electric to report the incident and heard nothing. Their work is going to cost me $15,000 in a new HVAC system.

Did an awesome job for installing 8 cameras at my house and fixing several electrical outlets.

Needed a couple of simple fixes and they were great on getting me scheduled quickly. Highly recommend

I called and got immediate service to a live wire in my home. Damon was friendly and efficient. His  fee was more than reasonable and I will definitely be calling him again.

I had Ben and Eric in to do some work. They were EXCELLENT. On time, professional, quick and got the job done right.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

Glen installed 2 new porch lights I had purchased from Lowe's. They look and work great!

Very timely response
Very accommodating
Knowledgeable
Quick problem solving
Did a great job setting up my new Tesla wall connector

Had them come out to fix an issue with a potential short. They came out made a mess and did not clean up after they said they were finished. The ceiling fan they took apart was not installed properly.  Basically I need to have someone else come out to fix efficient electric's mistakes.

Brian and team of Masters Electric did a great job.  We had a number of residential light fixtures needing to be installed and Masters did it well and in good time. They also offered competitive pricing. I recommend Masters Electric.

He came on time, fixed all problems quickly and effectively, and was very nice. Will definitely use again!

don't waste your time. owner shows up unannounce. got him from home warranty company. slow, slow, and slow. Too busy trying to get more work from you instead of fixing the issues. touching stuff around the house. creepy

Lydia is always so helpful and friendly! So nice to hear hear cheerful voice when i call them. Wonderful owner too!

Recently bought a house that needed some electric work. Had Survivor come out check for any safety issues and get the place grounded. They are fast, efficient, and personable.

I had an appointment scheduled for this morning, and no one showed up. Called multiple times to both of their numbers, left voicemail, texted, and emailed after they didn't show up, and several hours later I still didn't get a response. I chose them because apparently they do great work, but I guess I'll never know.

This was after them taking days to even calculate an estimate and schedule the appointment after visiting my home, and that only happened after getting no response from several texts and getting lucky by getting an electrician to pick up the phone.

If someone actually calls me back about why they missed our appointment and comes out to do the job, then I would be willing to give a better rating, but as of now I can't say anything positive.

UPDATE:
I received a reply on my review on Google from the owner saying that they declined my offer. If that's true, then why did they send me an email with an estimate and a date/time of arrival to do the job? And why didn't they just decline when they showed up to give an estimate, or at least call me later to decline the offer?

If you look at their negative reviews you will see that every time they reply they always refuse to accept responsibility for what they did wrong and blame the customer. Incredibly unprofessional company.

I took a chance with this company even though there were no reviews for me to compare and I want to say that I am pleased with the work they completed.  I was later informed that today was their first day advertising on yelp, so hey I took a chance and it worked out perfectly. They replaced my 100amp breaker panel with a 200 amp service they were informative, polite, and respectful and $250 cheaper than everyone else!!! Great job guys and you definitely made not only a customer but a friend