Best Outlet Repair in Columbus OH

Left a message to get an estimate on a few things and they contacted me the next day. We set up an appointment for a specific day and time. I took personal time off from work, got home and sat...and sat...and sat. No phone call...nothing.

I just wish you could hold these people liable to have to pay you back for time lost at work when they stiff you like this. Unprofessional.

Prompt, reliable, helpful and polite values not often seen these days but Ben has them all and his attention to detail is spot on. Very pleased with the job and have already booked Ben for a future job.

Here's my situation:
My water heater kept going out. Couldn't figure it out. Water heater guy comes out, they replaced all the electronic components in it. Still happening. Can't figure it out - until the guy says it may be at the electrical box, which we don't do.

So I call Strickland - and I'm in no rush - it's a manual process to get the water heater on but tolerable - his response was it's getting cold, I'm not about to let you have cold water.

We set a time, he arrived, he went to work and diagnosed the problem, had it solved, and i've been happy. The change required a little more rework (yay moderately old house) and he came back and knocked that out.

Insanely friendly, welcoming, and accommodating. I mean, ideally, I'll never need to call them again ( - unless I replace that breaker box) but if I have any more electrical issues? They're top of my list.

I called and got immediate service to a live wire in my home. Damon was friendly and efficient. His  fee was more than reasonable and I will definitely be calling him again.

During summer 2021 I began planning for the installation of a mini-split unit for an all season room without any air conditioning or heating. I selected Custom Air, Columbus, Ohio, to install a Mitsubishi mini-split unit, but I had to find an electrician to provide 220 volt service to the exterior wall of the room. I contacted seven electrical companies for estimates, a couple did not show up at the arranged time. I ultimately received five estimates, Safe Electric was one of the more expensive (not the most expensive), but Ed spent more time than any other electrician carefully looking over the project and then provided the most detailed estimate that was all inclusive. Some companies had provided very general estimates that included language saying things like, ...additional required materials and time to be paid for by the property owner. Ed installed the wiring in 90 feet of metal (not plastic) pipe that he bent (with a pipe bending tool) to perfectly fit snugly under the eave of the roof. The sections of pipe were connected with waterproof fittings. The entire installation was very professional and is does not detract from the home's exterior appearance. The County's Building Inspector was very impressed with the entire installation. Please see the attached four photos. Three photos show how snugly Ed tucked away the metal pipe containing the 240 volt electrical wiring. I drew in a red line showing the path and pipe because it can be difficult to see. The forth photo is of one of the water tight fittings where the sections of pipe are connected.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

Glen installed 2 new porch lights I had purchased from Lowe's. They look and work great!

Jason showed up on time and he did a professional job at a reasonable price. He's very easy to work with and I highly recommend him. As a plus, he likes bourbon, cigars, and Harleys!

Mike was out today to service our Generac Generator. I have used Efficient for several years and have found them very good. Mike the service Tech is very professional and professional. Top Gun service.

Master's Electric added coach lights to our garage. We are extremely happy! He responded quickly to questions, very reasonable pricing, on time and did a fantastic job on our lights! Highly recommended! Thanks!

Workmanship rating 4.5,
pricing always get two or more quotes rating 1.9,
after work performance to commitment rating 1.0

Estimator seemed unsure how their tool to estimate worked and never did his follow up commitments without a customer follow up contact.

At your service gave me a great deal on a new furnace and AC unit. After I've had multiple repairs on both systems by a different company.
I also had Mr. Jones (the owner) install a new hot water tank in my house. Excellent service, timely manner, quality work!
Highly recommended.

Do not even consider this! They ruined wallpaper... couldn't hang a mirror! Please find someone else. i own a construction company but don't have time to send my guys to do these items: My wife had to ask them to leave. I am suing them. They are awful and also don't answer the phone.

Recently bought a house that needed some electric work. Had Survivor come out check for any safety issues and get the place grounded. They are fast, efficient, and personable.

I had an appointment scheduled for this morning, and no one showed up. Called multiple times to both of their numbers, left voicemail, texted, and emailed after they didn't show up, and several hours later I still didn't get a response. I chose them because apparently they do great work, but I guess I'll never know.

This was after them taking days to even calculate an estimate and schedule the appointment after visiting my home, and that only happened after getting no response from several texts and getting lucky by getting an electrician to pick up the phone.

If someone actually calls me back about why they missed our appointment and comes out to do the job, then I would be willing to give a better rating, but as of now I can't say anything positive.

UPDATE:
I received a reply on my review on Google from the owner saying that they declined my offer. If that's true, then why did they send me an email with an estimate and a date/time of arrival to do the job? And why didn't they just decline when they showed up to give an estimate, or at least call me later to decline the offer?

If you look at their negative reviews you will see that every time they reply they always refuse to accept responsibility for what they did wrong and blame the customer. Incredibly unprofessional company.

I took a chance with this company even though there were no reviews for me to compare and I want to say that I am pleased with the work they completed.  I was later informed that today was their first day advertising on yelp, so hey I took a chance and it worked out perfectly. They replaced my 100amp breaker panel with a 200 amp service they were informative, polite, and respectful and $250 cheaper than everyone else!!! Great job guys and you definitely made not only a customer but a friend