Best Kitchen Addition in Columbus OH

This company has lost any level of respect from me as a customer. I had them install a 22kw Generator and had them do annual maintenance a couple times, that was pretty sloppy, oil left in the landscaping. They call every year to do the maintenance and I don't call them back cause I can do it myself. I had them come back after a year or 2 to install a mobile link, they installed it and handed the instructions and left, I had to set it up myself. That's different. So when I had an outage recently, the generator took over as it should but when the power was restored, it did not transfer back to utility because a fuse blew and it could not see that utility power had been restored. I called the number and the emergency number and no one called me back! Just Unbelievable! I went online and found a forum that helped me through finding a wire from the oil crankcase heater that shorted out to the generator cabinet because it was ran under the cooler and over time the wire insulation was rubbed off causing it to short out and blow the fuse. Could only imagine if I was on one of my 6 day camping trips, would have either blew up or ran the propane tank empty, leaving my house with no power. Now they did a good job with the install, and was here when the city inspector came, but failure to follow up on customer calls in an emergency situation is completely unacceptable. What if I was not as savvy enough to transfer the power back to utility on my own? I have zero respect for a company with such carelessness to its customers.