Best Sump Pump Repair in Seattle WA

I called for a quote on whole house heat pump, a $50,000 project. The receptionist blythly said the could come out just to look at the house in late December. Four months, just for a quote. Move on to the next company.

Thank you Management team ,
Although we are in the same industry I highly recommend this company-
With the customer service they provide they are setting the standard !!!!!!
Thank you for the help with these commercial projects !!!!!

Just had a complimentary phone consultation. This guy didnt want to waste my time or take my money . He calmed me down and gave me great pointers on how solve my problem!

This guy is awesome. If one day, I have a plumbing issue - I'm running to Dean!

I try them a couple times ,they quoted fair and do good job. thanks

Not a company I would recommend hiring, even if you have to wait for service.  Called them to look at an older AC and heating system and recommend repairs and got the most confusing quote I have ever received with a total of 5 different quotes, with each having completely different repairs.  

Finally decided on what we wanted done and were ready to give a credit card and have them do the work on what was an empty house so assumed they could just come and do the work.  Due to a policy that makes zero sense they required someone had to be at the house in a window from 8am-12pm, which they didn't show up until 1pm.  I sat in my car the entire time and had zero reason to be there.  I have never worked with a company with this policy.

Avoid this company at all cost.

Had a repipe done, Eric and Alex were exemplary. Very clear, explained everything they were doing and why they were doing it.  Clean job, cleared away after themselves,  totally professional.

This septic company came to my house and told me I needed an entirely new septic tank well that's fine except for they charged me $85 to move 1/2 inch of dirt off of the septic tank plate! the guy who came to empty the septic told me there would be no charge for that but they still billed me anyways !and when I  called and complained they wouldn't take it off they gave me a huge rate for the septic tank replacement and no amount for a fix it ? when I called a different septic  company they came right out and gave me quotes for everything ! To fix and replace a 20 Thousand dollar difference !! once they found out I wasn't going to fix it with them they wouldn't return my call or even discuss the thousand dollar charge for coming Out to my home to empty my septic and look in the tank telling me I needed a new one they were here for 35 minutes and charge me an additional $650 on top of the $450 to pump the tank ! The sales person Bob is a real shyster in the company is completely unorganized they told me they would be at our house at 2 PM and showed up at 7:50 AM The office billing the sales people the actual workers don't communicate they just kept passing the buck and transferring me from person to person with no real answers I highly recommend you find a different septic tank company to use

I was looking forward to using this company, but after calling the first time, they were supposed to call me back, never did- I figured no big deal, it was leading into a holiday weekend. So I call them this week, set up an appointment for 10am- and at 1030 I get a call that they need to push it back to the afternoon. I'm at work and I had my partner already change his work schedule to be able to do 10am. By 1030 no one has shown up and I finally get a call that they need to reschedule again last min. I understand that things come up but I work in an appointment based industry and would never inconvenience my customers repeatedly like this. I wish I could say that I would want work done but being on time and respecting others time is in tune with doing a quality job as well so I'll hopefully find a different company that can do both.

Edited to add: I wish your speed and accuracy in replying to yelp was used today and this past week. Then I'm sure I had stayed a customer.