Best Air Duct Repair in Seattle WA

Fast, polite and well done! The office responded promptly to my on-line inquiry and had me scheduled in 2 days for a non-urgent repair. Bronson and Josh called exactly 30 minutes before arrival right on time. Explained what my options were re: the repair. And also upgraded the bathroom and kitchen circuits to gfi. They were done in a little over an hour. I appreciated their transparency on pricing.

Highly recommend and will use again if needed.

Used Seatown to pull a couple circuits for me on a small bathroom project I was working on.  Got in touch with me right away and had me scheduled within a couple weeks.

Recommended them to my customer for a new heat pump and furnace, came out in a week for a proposal and scheduled installation two weeks later.  Very happy with level of professionalism and quality of work.

Super helpful and informative! Will definitely use on future projects.

We have been searching for an HVAC company to install AC in our house. Prior to working with Allread, I was consumed with frustration. Most companies couldn't come out for a month or two to even give us an estimate and then we were told that it would be 8 to 12 months to actually have installation completed. Allred Was a complete game changer. Their communication is stellar. I received email confirmation of the appointment, a text message reminder and a phone call about our appointment. The text message even contained a picture and name of the representative that would come and do the quote. They gave me four different options for what to install, but they really took into account what our goals for the house were. We have a 10 to 15 year plan and he tailored his recommendation based off of our needs. I had not experienced this with other companies. They offer a 30 day price guarantee with price matching , plus they will even give you $100 if you find a better quote. They offered 10% discount for having flexible installation date, and with options for installation as early as June. They also offered a variety of financing options through Wells Fargo.

Outstanding HVAC company.  Came over right away, fixed the problem at a very reasonable price.  Highly recommend!

I would not recommend Mercurio's Heating. They serviced our HVAC system for several years. We recently moved, so we gave Mercurio's a call to come out and service the HVAC system at our new address.

When the service tech came out to our home, he stated that return plenum was installed improperly. Indoor coil very dirty. Filter was not installed correctly.
Interior of air handler is coated in rust. There is no charging chart or documentation for heat pump. Unable to determine refrigerant levels, high probability it is an R22 system and that is is low on refrigerant which could indicate a leak in the refrigerant system.Recommend replacing the system due to age, condition and inefficiency.

When I informed our real estate agent about the issues with the system and that the recommendation was to replace the whole system, we all became very concerned. Our real estate agent recommended that we get a second opinion.

So, we had another HVAC company evaluate our HVAC system. The tech said that the rust on the air handler was just surface rust and can easily be cleaned off. He agreed that there is a refrigerant leak. The Mercurio's tech stated that R22 refrigerant is hard to get. The second HVAC contractor said that R22 refrigerant ISN'T hard to get and stated that he had 4 bottles in his truck!! The tech also mentioned that the capacitor and contactor needs to be replaced, as well as the condenser motor! The technician from Mercurio's did not mention these deficiencies!! The other HVAC company that looked over our system stated that the air filter was very dirty!! Mercurio's serviced our HVAC system ONE week ago, so the air filter should not have been dirty. Did the Mercurio's technician even change the air filter?!

We feel that Mercurio's was not completely honest with us.

We were not told that the rust on the air handler is just surface rust
We were not told that the refrigerant leak was likely just from the shraeder ports
We were told that our HVAC system should be completely replaced!!!
We were not told about issues with the capacitor and contractor
We were not told about issues with the condenser motor
The air filter is still very dirty after the Mercurio's tech serviced our HVAC system.

We had to pay another HVAC tech to come out and look at our system. We feel that Mercurio's should compensate us for this additional cost. We also feel that we should receive a complete refund for the Mercurio's servicing, as the tech did not service our HVAC system properly.

As a side note, our new HVAC contractor was able to repair our system for $600l and feels that we should get at least another 10 years out of our HVAC system. This is much better than Mercurio's quote to replace the entire system for $10,000 to $14,000!!!!

Super responsive, came out the day after I got the quote. They installed 3 dedicated 20 amp circuits into 3 different areas of the house. Super reasonable price. Really down to earth guys too. Super professional and knowledgeable. Would definitely hire again.

They did good work and were generally clean, though there were no booties worn or shoes-off when inside the house. On my own initiative, I ran a fan to dry out the large puddle in the basement work area. I also saved them a callback when they were in their truck ready to leave and I found a valve they had operated was dripping into an interior wall.

The regrets: I failed to understand that a $59 service fee applied regardless of whether the quote was accepted. I also misunderstood the total quote which was presented on a small tablet computer screen outdoors, however that is my fault for not making sure that I was clear on everything in advance.

So, to summarize, they did good work. I am just being a bit of a mister-complainy-pants because I thought the charges were on the high side.

I called to achedule an appointment for air conditioning installation quote, and was given an appointment for the very next day. Just about an hour later i received a call and was told that the technician cannot make to the scheduled appointment due to other commitments. Lady in the phone gave me just 1 other option to reschedule which did not work for me and then apologized and hung up. It seems WES is super busy thia season and doesnt bother for new business. Very disappointing.

I had a problem with a heater in a rental property. Contacted Dear Services and they promised me that a technician would be there the next morning between 8-12 noon. At 11 am that day I called them and they stated that the technician was tied up on another job and they could either reset the appt for that evening or the next day  between 8 and noon.  The evening appt would not work for myself or tenant so set up an appt for the following  morning.  The next morning  I again had to call them at 11:30  and found that they could not respond until Monday.  NOT GOOD.
Their failure to first contact me and explain they could not meet the appointment shows a complete lack of customer service.  I have no idea what the quality of work would have been since they missed two appts. but I suspect  if their scheduling is so messed up so would be their work performance.

Our furnace blower motor fried, Ryan and a trainee came out, verified the problem and quoted me a price for ~$1000 for a blower motor.  I told Ryan that I'd been looking at replacement blower motors for around $200 on Amazon and other websites that unfortunately cater only to HVAC professionals.  He shook his head and dismissed those Amazon blowers.  Fine, whatever.  I asked if the blower motor model would be on the final emailed invoice, and Ryan said sure. They also tried to upsell me a $300 capacitor to replace the $20 one on my heat pump.  Wtf?

The two technicians were here for 2 hours, total cost $1200 (all of this is on our security cameras).  The motor wasn't on the invoice, so I pulled the model number from the motor itself.  A web search shows a new motor of that model between $120-$150.  So much better than the $200 Amazon ones I looked at, huh Ryan?  Used car salesmen have more scruples than you.

When we called the office to ask for a detailed invoice for hourly work, material cost, etc., we were told they don't calculate per hour.  So how do you calculate it?  Do you look around the environment and estimate the highest financial burden the customer can bear?  Even at 100% markup the blower motor would cost $300 maximum, leaving $900 for the work.  Absolute scum.  

We asked to speak to someone in management, and we were told (on a Wednesday morning) that their higher-ups were in a meeting through Friday.  They must be too busy counting their money to deal with customer complaints, it seems.

Black Hills HVAC is a company of deceptive and smug criminals.  Never again will I use this company, and I will absolutely light them up to family, friends, co-workers, and on social media.  They are absolute rip-off artists, and their Google reviews are a sham.  

Stay far, far away.

In November my furnace stopped working. I called many heating companies before finding one that would come to my home - Beacon! They sent Jon over, who looked at the situation. $500 later - for the diagnosis - he said my vent pipe/chimney was old and clogged, needed to be replaced. The charge would be $5600 to replace, paid in advance. 1/2 then, 1/2 half when they started the work. Seemed like a lot of $ to replace an outside vent pipe, but it was 30 degrees outside and I didn't have any heat, so I agreed and signed.

Several days later Jon was back and wanted to be paid before starting to work. I told him I would pay upon completion. Nope, not the way we do business. Had to be paid in full first. Reluctantly, I agreed. Jon finished about half the job, said he'd be back after Thanksgiving. That's the last I've seen of him. Its now the middle of February (luckily, my heat is working). I've contacted Jon many times, both voice and text, to no avail. The most encouraging thing he has said is I think about your job every week!! Frustrated, I finally called Beacon to complain. They said they would send Jon that day between 10am and 1pm. That time period came and went - no Jon. I called back. They said they would contact Jon, I told them no. No more Jons, I was fed up with him. Send someone else. They then transferred my call to Mark, a Sr. Manager. Mark said I should continue with Jon, he was a fine and hard worker (must be why he hasn't been back in almost 3 months to finish the job). I said no, Jon was totally undependable, I was tired of trying to deal with him. Send someone else. More gas lighting from Mark... I talked to Mark on Feb 3, haven't heard anything back from Beacon. Today is Fed 13. This whole saga started on November 13.

This job is not rocket surgery!! Anyone with a little experience and the proper tools could finish it. I'm sure Jon is not the only one in a company with 140 employees (Mark's number) with the necessary minimal skills could get this completed!!

W.E.S. used to be an honest company but that has evidently changed- at least in the branch that sells & services furnaces.  For twenty years I've trusted them and they've done good work on more than one project here at the house.  However, two days ago, on a routine furnace-maintenance visit. their tech seriously misinformed me about the state of my furnace.  He led me to believe it was malfunctioning (giving off high levels of carbon monoxide) and would need to be replaced.  Over the next two days I got new readings from two other companies who found that the furnace was old, but, working just fine, and that if it had been giving off such high levels of CO other measures would have had to be taken immediately.  When I reported the 'error' to W.E.S. they sent out a new tech whose reading agreed with the other two companies and he lightly explained that his meter will have to be recalibrated.   So one star for good work in other departments - worth more than one; but a minus-several for their furnace division.

Abhorrent! Atrocious! Pathetic! Incompetent! Tardy! Inconsiderate! Very Poor Quality! Poor Communication! Time Wasters! Ill-Prepared! Slackers!
Yup, I think that about sums it up.
I would NEVER recommend this company! It's unfortunate that we had to have them come do work. If it were up to me, I would have fired them within the first 30 minutes of being in my home. Again, unfortunately, they were hired through a county subsidized program, so I had no say in the company chosen.
They wasted so much time, did a terrible job, left my house a mess and left their garbage. They were doing work in both bathrooms at the same time, tying them up for 6 HOURS! We (pregnant woman and several small children) had no use of our bathroom for 6 HOURS! They did not follow instructions and messed up the work order, took items that should not have been removed from the house that we wanted to keep from the project. They took too many cigarette breaks, did not have foot coverings readily available and when asked to put them on, did not remove them each time they left the house, hence, tracking all manner of dirt and debris into my house, which defeats the purpose of the foot coverings. One of the workers broke a bulb in my dining room and did not clean it up sufficiently.
I could seriously go on and on about the terrible work and issues we have had with this company, but I trust you get the idea.
I gave it one star because Yelp makes me give a star. I would prefer not to give any star at all.

Avoid this company like the plague - the black plague. They are quick to take your $85 visit fee. Expect to spend a small fortune on any needed repairs. And now for the kicker. After only 1 season I had the same exact problem re-appear with my AC repair. Would they be willing to go out and remedy the situation? Nope. Not even a call back when I asked them nicely for help.