Best Garage Remodeling in San Diego CA
Electrician
UPDATE: Christian responded to my review. I guess this is a he said/she said situation at this point. I'm not going to go back and forth with him but I will post a picture of how one of our hinges was carelessly installed by him with the shims left sticking out.
Original Review: We called upon Christian to hang two doors for our master bedroom. Our original appointment was on Friday at 9:30, he text my husband at a few minutes before he was supposed to arrive and let him know that he could not make it due to car problems. Not the greatest first impression but life happens so we agreed to reschedule to today.
Christian arrived this morning about 15 minutes late. He got to work on our doors. My husband went upstairs to check and he realized that Christian had cut a hole in the wrong door. My husband mentioned this to Christian and Christian acknowledged the issue. The only solution was that he get a different type of doorknob. Christian left to Home Depot to get an alternative type of doorknob.
Accidents happen and I understand that but here is what I have a problem with. When he was all finished and it was time to pay he charged us an extra $20. When my husband asked what the extra charge was for he said it was for the doorknob that he had to buy due to HIS mistake. He told my husband that when we returned the doorknob that we originally bought we would get a refund. While that is true, we now have to be inconvenienced to make an extra trip to return hardware because he made a mistake. Also, he should have run that by is before he decided to buy a new doorknob. I do not agree with this business practice. Also, he told us there is a $7 charge to use a credit card. That was not advised before the job. My husband came to tell me and I told him that I would write a check including the $20 for his mistake because I am not going to get into a fight about $20.
Pros:
- He took the old doors so we did not have to worry about their disposal
Cons:
- He is unprofessional
- He canceled our first appointment
- He was late to our second appointment
- He made a mistake and cut a hole in our door
- He charged us to fix his mistake
- He charges a $7 fee for credit card transactions
Original Review: We called upon Christian to hang two doors for our master bedroom. Our original appointment was on Friday at 9:30, he text my husband at a few minutes before he was supposed to arrive and let him know that he could not make it due to car problems. Not the greatest first impression but life happens so we agreed to reschedule to today.
Christian arrived this morning about 15 minutes late. He got to work on our doors. My husband went upstairs to check and he realized that Christian had cut a hole in the wrong door. My husband mentioned this to Christian and Christian acknowledged the issue. The only solution was that he get a different type of doorknob. Christian left to Home Depot to get an alternative type of doorknob.
Accidents happen and I understand that but here is what I have a problem with. When he was all finished and it was time to pay he charged us an extra $20. When my husband asked what the extra charge was for he said it was for the doorknob that he had to buy due to HIS mistake. He told my husband that when we returned the doorknob that we originally bought we would get a refund. While that is true, we now have to be inconvenienced to make an extra trip to return hardware because he made a mistake. Also, he should have run that by is before he decided to buy a new doorknob. I do not agree with this business practice. Also, he told us there is a $7 charge to use a credit card. That was not advised before the job. My husband came to tell me and I told him that I would write a check including the $20 for his mistake because I am not going to get into a fight about $20.
Pros:
- He took the old doors so we did not have to worry about their disposal
Cons:
- He is unprofessional
- He canceled our first appointment
- He was late to our second appointment
- He made a mistake and cut a hole in our door
- He charged us to fix his mistake
- He charges a $7 fee for credit card transactions
13345 Poway Rd, Poway, CA 92064