Best Leak Detection in San Antonio TX

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

Quick and responsive. Very informative. I'll definitely keep their information handy.

This is my second time using this company! Mike looked at my HVAC system for a routine maintenance and recommended HONEST repairs. Will only use this company again going forward.

Amazing team! They are truly exceptional. They were very knowledge of the work needed and provided proper information to know what would be happening. Highly recommend!

They are relatively responsive for quotes, but their prices were much higher than the three other quotes I received (from small and large companies). Simon's also quoted extensive work that two other electricians said was unnecessary. It was a big job and the work I ended up getting done was approved by CPS, so I guess I didn't need what Simon's recommended.

Usually, I only get one or two quotes but I am glad I paid extra to get a handful of quotes and found another company I was happy with.

Your company lost a costumer yesterday due to calling them for a AC repair on a unit they installed back in 2006 and could not get a tech in the area till July 2-3 at the soonest for repairs. The temp inside was 97degrees up stairs and 94 down stairs. I will no longer using fox services for any repairs that need to be done from the AC heater or anything else they do.

Fast, knowledgable, and seemed to be concerned with saving me money. The plumber they sent was Ben. Great follow up. So happy to have found an honest reliable plumber. Highly recommend this company!

I contacted several electricians, but Jose contacted me and came by the next day. He was fast and efficient. Thanks Jose!

Had some issues with our heater approx 4 months ago and tech that came out was definitely a salesman. He told us how bad our system was and that we would need a full replacement.

He proceeded to tell us he couldn't get us a exact quote and was really vague on what they could do for us other than getting a full replacement. He would throw out numbers for certain things but it was all iffy. He ended up giving us a round about quote $8,000 but couldn't give specifics. I could tell something wasn't right because my BS alarm kept going off.

As he checked the heater, he proceeded to tell us we had a sweater (lots of dust)in the coils and that the system was dangerous even though when he tested the system for carbon monoxide it read fine. I was eventually able to get him out of my house. When I tried turning the heater on it would not kick on like it did before, I then realized he flipped a switch on the heater which disabled it ( yes there is a switch). He also didn't put the duct back together like it was originally. After we shooed him away I hired a different hvac guy and changed the filter (which I do monthly). I also paid a honest hvac guy $250 to fix some ventilation issues and clean the coils that the Jon Wayne guy wanted to charge 1-2k for. Heater and AC have been working fine for months and no issues ever with carbon monoxide or anything.

With all the commercials I hear on the radio I felt like I could trust them but this was not the case. You are getting a salesman in the house and his job is to get you a new hvac system not to help trouble shoot and solve an affordable problem.

If you are looking for a new heater then call them. If you want service look elsewhere. Trip charge was 30 bucks if I remember correctly.

A caution regarding an unscrupulous electrical company. I contracted with Salt Light & Electric to fix an issue with a circuit breaker that kept tripping. When the technician arrived, he offered to do a $589 diagnostic or he could do a $280 breaker replacement. He went hard for the expensive diagnostic stating that it would come with a free breaker if it was the problem. I opted to have the breaker changed, thinking that it was the problem. After an inspection revealed that the breaker wasn't faulty, I went ahead with the diagnostic. To my surprise at billing time, I was charged for both, even though the technician said the breaker wasn't faulty. Since I had to sign before ANY work was done, it NEVER occurred to me that I was being double charged. When I contacted the company, I was told that I had paid for the breaker because that is what I signed authorizing them to do. I discovered AFTER the fact that despite telling me there was nothing wrong with the breaker, it was replaced, consequently incurring the charge. Salt Light & Electric not only stood by that decision, but made it a point to say that I had signed to have the breaker replaced, even though their technician determined that it wasn't faulty. The end result is that the experts claim that I determined that a breaker was needed when, in fact, had I opted for the diagnostics, the very first thing they would have done is checked and/or changed the breaker.

Beware of these shady business practices. Even their customer service rep who called me for a follow up was dismissive, rude, and ONLY concerned that everything was by the book, so if I wanted to be upset then so be it!

Steer clear of these folks! They are terrible! My next steps are BBB and social media.