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Was charged a premium to have backflow and prv valve replaced. Plumber cracked valve box for irrigation backflow valve, reinstalled valve boxes 2 inches above ground ( could no longer mow grass around boxes). And plumber left 10 valve box without cover before a 1plus rain. Pressure for house was also installed too low. Asked to speak to manager and never received a call back. Texted plumber to increase pressure.Spend 2 hrs replacing valve boxes. Next day plumber installs incorrect valve box cover and doesn't correct pressure. Spend another 2 hrs buying new 10 box and replacing it with proper fitting.

Management did eventually reach out to correct my concerns. Hopefully this was just a one-off situation.