Best Leak Repair in San Antonio TX

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

Quick and responsive. Very informative. I'll definitely keep their information handy.

I knew what I needed in replacing our sewer line, and the options I needed quoted. Matthew was easy to communicate with and he understood exactly what we needed. His quote was neither too expensive nor too low, but reasonable for all the options I provided.  Matthew was a quality young man, and a good representative of the company.

I had a breaker that needed replacing, and tried Yelp to find a service provider. Simon's was close to my house, and there were no red flags in the review, so I tried them. Big mistake.
They required a $100 trip charge in advance,, sent a person with whom I couldn't communicate (he spoke Spanish only) and he didn't have the supplies to do the fix. When I called them, they apologized and made another appt with another repairman for the following day. So, one more afternoon off work to replace a breaker. The guy come in, fixed the breaker and left another bill for $74. When he gave me the final invoice, I saw my card was charged $103 instead of $100, obviously to cover the bank charge. They didn't mention it when they were taking the payment, though, and then referred me to the invoice I JUST GOT to explain to me the $100 was actually $103.
I drafted a payment through online banking and before it cleared (less than a week later), they were calling me to check on payment.
Avoid this firm if you can.

It took a couple of days, and several visits, but the problem was properly diagnosed, and resolved.

Kendel C (manager) was awesome helping with communication. He was JohnnyOnTheSpot!

Richard (Tech) was knowledgeable, polite and experienced.

The job was called on several times because we had electrical and ac issues. But better to be over scheduled than not at all. The invoicing was a bit confusing because at one point we thought there was a cancellation of one part of the job. Richard called and explained it thoroughly and then we were ok.

The communication between the techs and the home office and the customer needs to be a little better so that the customers are in the loop incase something goes wrong, but the overall system works ok.

Good job FOX.

Okay so - we have a really old house. Its an original 1969 home and came with all the original bells and whistles. Needless to say we have some modernizes to do and we are pretty pick about who does the work. We are all about quality for the money.

After comparing all the big and a few small players in Austin we were referred by a friend to Blanco AC -they won the bid. They were the second least expensive but in our estimation of the highest quality.

They just finished their install and it was seamless. The crew was super professional and we couldn't be happier.  Thanks Blanco - I look forward to trying your plumbing and electrical services in the future.

Cheers,

Our water system kept freezing up, and in an odd way. Kerrville plumbing tried different fixes, and we think we've got it right on the third try. So why the 5star rating?  It's a complicated problem, tough to identify and trial and error was the only way to solve it. And on try #2, the owner got personally involved. Also on try #3, and he was really wanting to solve it, so they came out early while things were still frozen.  We think it's solved now, and impressively, there was no charge after visit #1.  I would recommend them to anyone.

I appreciate the quick response time. I received a quote and within 40 minutes they were in my house unclogging my sink.

They explained everything they were doing and were very professional.

This is my second time using this company! Mike looked at my HVAC system for a routine maintenance and recommended HONEST repairs. Will only use this company again going forward.

The technician arrived on time and was someone (José) who has been to our home 2 other times, which I really appreciated.  I have always been very happy with his work and he explained what he was doing and always with a friendly attitude. Very reliable and polite.

Over $700 for a straightforward breaker box repair that took about two minutes. To be clear, that's more money than my little store has earned all week.  I will say the technician was courteous, showed up on time, and knew his stuff, but I absolutely feel swindled by this company.