Best Air Duct Cleaning in San Antonio TX

Provided feedback and owner responded and essentially dismissed everything I had to say. Here is his message along with my response:

Owner:
I was made aware that you took issue with work that we recently performed for you.  It is my understanding that you took issue with the following:

-The motion sensor that was installed for your bedroom lights was meant to be installed for your bathroom lights
-The Nest security camera that we installed for you resulted in a bush in your back yard sustaining some minor damage.

I have spoken with the technician who did the installation and my estimator that priced this work for you.   I have also reviewed the invoice.  The invoice clearly states that the motion sensor was to be installed in your bedroom and you signed for the completed work. This would indicate that you were satisfied with the installation and the location / function of the motion sensor. Furthermore, the technician says that he advised you not to install the motion sensor in your bedroom.  If you would like us to move the motion sensor to another location, that can be done, but at an additional cost.

After speaking with both my estimator and installing technician, we will not compensate you for damage to a bush.  Your vegetation in the backyard is overgrown and both of my employees advised you that there may be some minor damage to the vegetation because of where you wanted us to mount the cameras.  You indicated that would not be a problem and asked us to proceed.  Again, your signature on the invoice and payment would indicate that you were satisfied with the work performed.

My response to above message:
I was NOT informed that there would be damage to my plants (see pics below) and was only informed after-the-fact, once I approached installer in the backyard during installation.

As for the bedroom light, also not correct. I directed the installer to install motion detector device in bathroom. He informed that he couldn't. At that point is when I directed to install in bedroom.

You're right, the signature represents my sign off on work performed. However, it doesn't always characterize the context of the situation. If you choose not to redress, that's fine - I'll simply share my perspective /experience in the appropriate area.

To be clear, the installer was very courteous and professional. However, soft skills doesn't always align with technical competence.

Not a five star service.

These guys are awesome! Came over with no issues to inspect my system and pointed out CO2 problem & were able to fix the system same day! Great service, great customer service, and great value! Noel & Jesse were professional, quick, and clean. Answered all my questions and were very knowledgeable about the HVAC system and explained why there was a problem & what it took to fix it. Very transparent about what they were suggesting and why. Recommend services!

They are relatively responsive for quotes, but their prices were much higher than the three other quotes I received (from small and large companies). Simon's also quoted extensive work that two other electricians said was unnecessary. It was a big job and the work I ended up getting done was approved by CPS, so I guess I didn't need what Simon's recommended.

Usually, I only get one or two quotes but I am glad I paid extra to get a handful of quotes and found another company I was happy with.

No to happy with Jon Wayne. Took a day off work and waited from 12:00pm to 5:00pm and got a call saying they could not come out, but can go out tomorrow.  Thank God it was only a tub that is clogged and not a toilet overflowing.

A friend of mine recommended the owner Steven Fikes to me so I went in and asked for him specifically for some work I have been looking into getting done. I was told by a colleague that he was out on a sick day so I thanked him and left.

Later that morning I'm notified by a family member that he had posted a video in a Facebook group in our community from his security footage of me walking back to my car in the parking lot, stating that someone sent their pregnant wife in regards to her husband doing illegal work and slandered me in the comments. As I am an 8 month pregnant wife, I have no idea what that was in regards to and believe he has me confused with someone/something else.

Either way, this is by far the most unprofessional thing I have ever encountered and I am still in disablief how something so insignificant got recorded and put on social media. If I could give zero stars I would. I'm confused and embarrassed to say the least.

If this is any indication of how this man conducts business, I would steer clear and far from this establishment.

We used Salt Light and electric because it was recommended by Home Adviser and they had been in business for many years.  We had been having electrical sockets go dead (4 in 2 days) and we had an indoor breaker trip because of overload.  Yes, they did a complete home inspection, and pointed out that both the outdoor breaker panel and indoor breaker panels were not to be considered safe.  The home is 40 years old but we have been the only occupants since the home was built.  It was definitely time to get things fixed!  We had both outside and inside panels completely replaced and every outlet and switch in the home was also checked and replaced.  This turned out to be a two day job for 4 electricians.  They were very professional, courteous and explained what they were doing every step of the way.  Their mantra was the customer must be happy with the work and we are. I verified they had been background checked, trained, and guarantee their work.  We are 100% satisfied with what they did.  They may not be the cheapest, but we feel we definitely got the best!