Best Custom Cabinet Design in Phoenix AZ

He arrived on time and we discussed the problem I was having, in that some outlets were no longer working in the front part of my house. He went right to work diagnosing the problem. He communicated with me about what he was testing and why, as well as asking me questions that might help him diagnose the problem faster. When he did diagnose the problem, he had parts on hand and took care of it quickly. I was very pleased with how diligently he worked and how polite he was. I was concerned that he would be bothered by my dog, who was properly restrained and corralled, but he was very friendly towards my dog without over engaging him. I was more than satisfied with the work that he did and will be contacting him for further work.

I spoke with Travis the Owner. He quoted me $95 to take down an old fan and hang a new one

The installer goes back snd forth to his truck continually

In less than 1 hr he's done. I ask him how is the balance and he says no time !

I remind him that balancing a fan is part of the job and I would like him to do that before he races off to his next appt

He balances the fan and hands me a bill for $208,

$109 for the install that was quoted at $95 and $99 for taking down the old fan.

I ask him why is he charging me for the  removal and he says he didn't have a ratchet so it took him 20 minutes to remove 1 bolt!!! Thats why he kept going to his truck!

1   Why didnt he have basic tools?

2    why didnt he ask me if I had a ratchet set? i do

3   Why should i pay rxtra when he was ill prepared?

I paid and called Travis. He wasnt in so I asked for Travis to call me the next day. No surprise I never heard from him

Mauser was great to work with. They had an incredibly competitive offer, clear communication, and great at providing ongoing updates about getting ready for the project. They replaced a panel for me, and got the job done well. They communicate well via text - which is incredibly helpful.