Best Thermostat Repair in Philadelphia PA

I have a rough experience, but Samantha followed up and did everything in her power to make it right. Based off that, I've come back and amended my original review from a 1 star to a 4.

Thanks for the excellent post sale service that you don't see much these days!

We had a great experience with PEM! The electricians always arrived on time and asked us questions throughout the project to ensure that our vision was executed properly. The main office staff is courteous and prompt and walked us through each stage clearly. Would definitely recommend PEM and plan on using them for any future needs!

Artisan Home Services was referred to us by a competitor with a 5 star Yelp rating.  He didn't have the capacity to assist us but said that the owner of Artisan, Mike, had a great reputation in our area.  I called the number he gave us and Mike answered immediately.  Our water heater had broken and was leaking.  Using Facetime, Mike helped us to safely turn off the water and gas.  He made arrangements for someone to be at our home first thing in the AM to swap it out.  Our plumber, Brett,  arrived ontime and already had the new water heater with him.  While Brett and other staff were here, we asked about a long list of other plumbing issues that needed some attention and they said that they could extend this service call and just handle all of them.  We had faucets, hose bibs, and the water heater all replaced or repaired.  Additionally, they extended a water line and moved a valve to a place that was far more accessible for seniors.  Everyone with whom we worked was polite and accomodating, respecting our request for social distancing.  We need only ask a question and it was handled.  We could not be more pleased with the service and the pricing.  Great company, great staff, and great owner !

Way over Priced. $5,000 to $8,000 just to to run electric to an above ground pool. No thanks, I'll keep looking.