Best Leak Repair in Philadelphia PA

My heat pumps weren't working so I contacted a large Lehigh Valley heating company to come out. They failed to show up - had to call their office & learned the guy was out sick (they never called to tell me) and then they agreed to send someone else out. Wasted my entire day waiting for them. They eventually showed up and said they made the repairs and left. Fast forward 3 months. It's now summer and I now I have no AC. This time I called Artisan. They came out within an hour, exactly as promised and quickly figured out the problem. Someone had apparently opened up the drain valve on my AC coolant! I later learned that this tactic is used by some unscrupulous companies - they open the valve during a visit so there's a slow leak - you then call months later with no AC and when they come back they tell you that you now need a whole need system. The previous company had likely opened up the valve (and no way for me to prove it). Artisan figured it out and instead of telling me I needed a new system they simply replaced the coolant. Impressed with the great service I called them again - this time for a leaking toilet. It was a Sunday and just as promised they showed up on time and made the repair at the price quoted. Great company that I would definitely hire again.

The service provider came and consulted on the problem I had. We set a time and date for the repair. On the day of the repair I called and messaged the provider, but there was no response. The provider did not show up nor return any calls/messages.

I had an appointment for diagnostics for my 2 year old hot water heater. The service individual took a few pics and walked outside to take a phone call and   did not come for 15 minutes. I was then informed, my 15 minute appointment was done. I never received any diagnostics on the unit and was charged 122$ for the appointment. I had to call 2 times to find out the status. I was then placed on hold and told the manager was in a meeting. Waste of time and money.... I was then told due to the brand of my unit it could not be serviced by them. That could have been confirmed before they came.

I wish I could give Dave Early 0 stars. If you need work in your home, don't hire him. Dave is dishonest. He does not have enough experience for remodeling, especially bathroom, in which I hired him to do. I did not check references or reviews.
First of all he was always late. Most days he was unprepared for the job and had to go to Home Depot or Lowes every day, which took time out of the work day. Most of his work was wrong and had to be torn down by another contractor that did the work correctly. It was also very messy and sloppy. I had 4 contractors tell me they would tare out most of his work and start over. I wish I could show you the pictures. The plumbing was wrong, and he used green board where he should have used hardy board in the shower and used minimal red guard. I had him stop after the first row of tile because he put super thick uneven thinset with gaps everywhere, not flush with the wall. It was a mess. He also took my toilet off every day and put it back without tightening the bolts and caused the toilet to leak. He also fell trying to install the bathtub and put a large hole in the ceiling. I overpaid him. He should be giving me back at least $2000. He now ignores my calls and messaged and won't get back to me on the issues. I can not take him to court since the courts are closed because of COVID. Hopefully anyone who needs work done reads this review. He is very unprofessional and dishonest. I'm a single mon with a special needs son....it doesn't seem to bother him if he has a conscience.

This company says that they charge by the job and not the hour. I know it was a holiday weekend but charging $828 to thaw a pipe that took the guy 90 mins is ridiculous..that's $9.20 a min. I called the next day to discuss the bill because this happened at my mothers house and I wasn't there when the guy came.It took 3 calls and 2 days to actually talk to someone that would talk about the bill. This price is just to thaw out and pipe. $9.20 a min. Think about it