Best Gas Water Heater Repair in Philadelphia PA

Artisan Home Services was referred to us by a competitor with a 5 star Yelp rating.  He didn't have the capacity to assist us but said that the owner of Artisan, Mike, had a great reputation in our area.  I called the number he gave us and Mike answered immediately.  Our water heater had broken and was leaking.  Using Facetime, Mike helped us to safely turn off the water and gas.  He made arrangements for someone to be at our home first thing in the AM to swap it out.  Our plumber, Brett,  arrived ontime and already had the new water heater with him.  While Brett and other staff were here, we asked about a long list of other plumbing issues that needed some attention and they said that they could extend this service call and just handle all of them.  We had faucets, hose bibs, and the water heater all replaced or repaired.  Additionally, they extended a water line and moved a valve to a place that was far more accessible for seniors.  Everyone with whom we worked was polite and accomodating, respecting our request for social distancing.  We need only ask a question and it was handled.  We could not be more pleased with the service and the pricing.  Great company, great staff, and great owner !

The service provider came and consulted on the problem I had. We set a time and date for the repair. On the day of the repair I called and messaged the provider, but there was no response. The provider did not show up nor return any calls/messages.

Called Ben's ProServ this morning because my AC went out at 4am last night. These guys came out the same day and fixed my Standard AC Unit! Everyone was friendly from the receptionist to the Technician. Cost I thought was a bit high because I priced the parts but these guys were awesome. Thanks for making my home bearable again. Much recommended! I wish I could've gave the Tech a tip but I'm tapped out. Lol.

I wish I could give Dave Early 0 stars. If you need work in your home, don't hire him. Dave is dishonest. He does not have enough experience for remodeling, especially bathroom, in which I hired him to do. I did not check references or reviews.
First of all he was always late. Most days he was unprepared for the job and had to go to Home Depot or Lowes every day, which took time out of the work day. Most of his work was wrong and had to be torn down by another contractor that did the work correctly. It was also very messy and sloppy. I had 4 contractors tell me they would tare out most of his work and start over. I wish I could show you the pictures. The plumbing was wrong, and he used green board where he should have used hardy board in the shower and used minimal red guard. I had him stop after the first row of tile because he put super thick uneven thinset with gaps everywhere, not flush with the wall. It was a mess. He also took my toilet off every day and put it back without tightening the bolts and caused the toilet to leak. He also fell trying to install the bathtub and put a large hole in the ceiling. I overpaid him. He should be giving me back at least $2000. He now ignores my calls and messaged and won't get back to me on the issues. I can not take him to court since the courts are closed because of COVID. Hopefully anyone who needs work done reads this review. He is very unprofessional and dishonest. I'm a single mon with a special needs son....it doesn't seem to bother him if he has a conscience.

The technician came into our home during a global pandemic without a mask and no shoe covering.  I had to ask him to use his mask.  Prices were much higher than the next quote we received the same day.