Best Sconce Light Repair in Oklahoma City OK
Cody and the gang were great. We had what I thought was a small job that might have turned into a BIG job. He worked with the power company to get it fixed quickly. Thank you so much!
ACE Electric is friendly, they keep you updated, and I will definitely use them again!
ACE Electric is friendly, they keep you updated, and I will definitely use them again!
Oklahoma City, OK
Shane Robb is a really nice guy AND a tip-top electrician. (Highly intelligent. Wonderfully dependable work. Motivated and friendly, and the polar opposite of some of the slackers I've dealt with over the years.)
Good job, Shane!
Good job, Shane!
Oklahoma City, OK 73170
I would not recommend this company. Although the guys were polite and upon my request, removed their shoes to go thru the house and cleaned up afterward (including taking the box and manual for the item that I purchased myself and had them install, hopefully I won't have to return it for the warranty), they were over 20 minutes late, installed an item without discussing it (a new outdoor receptacle cover upon replacing the receptacle), charged a $12 trip charge that when I received the quote was told was around $10 if over 20 miles (upon bringing to his attention that Gai said only if 20 miles or more & I am under that, Rodney removed the charge), in addition to charging for the materials they used, they charged a misc materials fee of $6, so by my estimations, a charge of 15 minutes travel time that I was not informed of during the estimate inquiry ($196.88 total charge for 1hr for two guys to run wire in the attic for the floodlight @$157.50/hr and 15 minutes drive time @ $39.38) $157.50 x .25/hr drive time = $39.38 + trip charge $12 + outdoor receptacle cover installed without my permission $17.65 + misc material fee $6 = $75.03 less the removed $12 trip fee = $63.03 overcharge. I would've given 3 stars as the work was okay, however when I called to inquire why I wasn't told the time started when they were on their way, in addition to the trip charge, & other charges (mentioned above as overcharges), Gai said she was the Office Manager and I could talk to her; however part way thru, she interrupted me, became loud, sarcastic & defensive, said they have a 5 star Google rating with no complaints (which they do have complaints, albeit they are few, which is one reason I chose them); I remained so quiet thru it all, that she asked me several times if I was still there, to which I answered Yes and later, I'm still here, I was just letting you finish. She then calmed down so I went on to say One of the points I was trying to make, is that you should inform people the time begins with the drive time as this was my first experience with an electrician, so I wasn't aware of that and I'm sure there are others who aren't aware, and when I first questioned the charge, you verified the trip fee and that the time starts with driving to the job location & not upon arrival. Then later in the conversation, when I mentioned it again and that Rodney had removed the $12 trip fee, you said you don't know what all they charge. Additionally, an electrical outlet receptacle cover was installed without asking me first. She then said the cover should not have been installed without talking to me, that she would review the bill when the guys returned with it that evening, issue me a credit although, since the credit card had already been charged, she didn't know how to issue the credit and would have to find out and call me back the next day; that was Thursday, today is Tuesday and I've yet to get that return call or credit, so they don't keep their word and their honesty is questionable at best. As the Office Manager, she should be aware of basic charge such as the amount of the $12 trip fee and that it is always charged in addition to the always charge of $6 misc materials fee and - how to issue a credit back to the credit card!! Thru it all, at no time was an apology given for her outburst, the lack of information/clarity or any misinformation given, the part installed without permission, or the tardiness of the workmen. One last note - Gai stated that the guys hurried for me and did it in less time than it normally takes however, when she initially scheduled the appointment for 8:30 the next morning, they only had an hour between my appointment and their next one at 9:30, so...
6308 E 15th StTulsa, OK 74112
When my A/C breaker failed today, my a/c guy referred me to Passion Electric, Bo, the owner, called two of his customers scheduled for today to ask if he could reschedule them so that he could fix my breaker so that I would have A/C. When he arrived, he inspected my entire electrical box, identified another breaker that needed replacing, and fixed some loose wires. He had to make trips to 2 locations to acquire the needed breaker (I live in an historical home with an older electrical system), and he kept me updated the entire time. Bo & his apprentice Camden are personable individuals, and Bo explained everything thoroughly. He'll be my go-to guy for any electrical needs I have.
102 W Eufaula StSte 200Norman, OK 73069
I just had the most wonderful experience getting an attic fan installed by Terrell Lemons Owner/Contractor With Better Days Contractor Services. He worked flawlessly with my warranty company and installed a virtually silent fan. It is working great cooling my attic. He and his assistant were pleasant, polite and answered all my questions. Terrell even made me a video of the new fan working so I did not have to get up in the attic. He will be the first person I will call for any services I need. I will also refer my friends and neighbors to him.
Oklahoma City, OK
After interviewing a few electricians to rewire our 1925 bungalow, it was obvious that Firefly Electricians was the choice to carry out our vision. They worked with us from the start to make sure everything would turn out how we planned. They worked quickly and kept our house clean throughout the entire process, minimizing the impact had on our old house. Their work speaks for itself and is extremely well done; we couldn't have asked for a better job. They kept in contact with us on the progress and reached out with any questions that may have changed the outcome. The few preferences we needed to adjust during installation were no problem for them and helped us achieve the look we wanted. We are very happy with the work they have completed and plan on asking them back for our future electrical projects.
Oklahoma City, OK
I have discussed my issues with this business and have gotten ZERO responses from them to remedy the situation. Since then I found out that when they installed a new thermostat they apparently disabled my a/c. The thermostat I bought was not compatible with my unit and so they apparently made it work by cutting a bunch of wires. When the a/c wouldn't kick on this spring, I had to call an heating and air conditioning guy who had to rewire the thing. The good news is that The Heat and Air Guys LLC are fantastic!
801 SE 84th StSte AOklahoma City, OK 73149