Aspen Electrical Services

First time to use Aspen.  Electricians were professional and their work was top notch.

I have scheduled some more work with them next week.

We used Aspen Electric for a few electrical work over the years. Their work has been reliable until we got them to wire up our pool equipment last October. They were informed that the pool has not been used for over eight years. Chris used the existing outdoor conduit and wiring. Rain got into our brand new pool equipment after a few months and the circuit board fried. Chris came back, put some plumber's putty in the junction box and told us to put some caulk on the old conduit connectors. We told them we are not confident that there will not be any water intrusion in the future. Aspen Electric sent us a new quote to redo the work with a $100 discount.

Had an emergency last night where all the lights in the house were flickering and the AC stopped working.  At 9pm Marco came out and was able to figure out a problem where other electricians prior to him had failed.... and he figured it out in the dark.  We needed a new breaker box for an old house and within an hour he was back and the problem was fixed.  Super impressed and grateful.

I've used Aspen Electric several times, and they've always been outstanding!  I can't say enough good things about them.  They responded to calls quickly (usually within 30 minutes).  They provided personal and thoughtful advice.  They have very reasonable prices.  I don't know what more you could ask for.  I absolutely recommend them for anything.

They are great! Great work great prices! Highly recommend. They have always been their when we have needed them and are Rockstars

Had a emergency on a Sunday afternoon and Mitchell walked me through how to fix it myself! I am very grateful for his patience and expertise!

Aspen Electric did a great job and I would highly recommend them.  I had trouble with a jetta jetted tub and they were able to find the hidden GFI that was causing my issues.  I would like to thank Shawn and Chris for their great work.  They were kind and helpful, and thorough.  They did not give up like others had in the past.

The electricians were prompt and professional.  I will be using Aspen Electrical Services again!

I would not recommend this company.  Although the guys were polite and upon my request, removed their shoes to go thru the house and cleaned up afterward (including taking the box and manual for the item that I purchased myself and had them install, hopefully I won't have to return it for the warranty), they were over 20 minutes late, installed an item without discussing it (a new outdoor receptacle cover upon replacing the receptacle), charged a $12 trip charge that when I received the quote was told was around $10 if over 20 miles (upon bringing to his attention that Gai said only if 20 miles or more & I am under  that, Rodney removed the charge), in addition to charging for the materials they used, they charged a misc materials fee of $6, so by my estimations, a charge of 15 minutes travel time that I was not informed of during the estimate inquiry ($196.88 total charge for 1hr for two guys to run wire in the attic for the floodlight @$157.50/hr and 15 minutes drive time @ $39.38) $157.50 x .25/hr drive time = $39.38 + trip charge $12 + outdoor receptacle cover installed without my permission $17.65 + misc material fee $6 = $75.03 less the removed $12 trip fee = $63.03 overcharge.  I would've given 3 stars as the work was okay, however when I called to inquire why I wasn't told the time started when they were on their way, in addition to the trip charge, & other charges (mentioned above as overcharges), Gai said she was the Office Manager and I could talk to her; however part way thru, she interrupted me, became loud, sarcastic &  defensive, said they have a 5 star Google rating with no complaints (which they do have complaints, albeit they are few, which is one reason I chose them); I remained so quiet thru it all, that she asked me several times if I was still there, to which I answered Yes and later, I'm still here, I was just letting you finish.  She then calmed down so I went on to say One of the points I was trying to make, is that you should inform people the time begins with the drive time as this was my first experience with an electrician, so I wasn't aware of that and I'm sure there are others who aren't aware, and when I first questioned the charge, you verified the trip fee and that the time starts with driving to the job location & not upon arrival. Then later in the conversation, when I mentioned it again and that Rodney had removed the $12 trip fee, you said you don't know what all they charge.  Additionally, an electrical outlet receptacle cover was installed without asking me first.  She then said the cover should not have been installed without talking to me, that she would review the bill when the guys returned with it that evening, issue me a credit although, since the credit card had already been charged, she didn't know how to issue the credit and would have to find out and call me back the next day; that was Thursday, today is Tuesday and I've yet to get that return call or credit, so they don't keep their word and their honesty is questionable at best.  As the Office Manager, she should be aware of basic charge such as the amount of the $12 trip fee and that it is always charged in addition to the always charge of $6 misc materials fee and - how to issue a credit back to the credit card!!  Thru it all, at no time was an apology given for her outburst, the lack of information/clarity or any misinformation given, the part installed without permission, or the tardiness of the workmen.  One last note - Gai stated that the guys hurried for me and did it in less time than it normally takes however, when she initially scheduled the appointment for 8:30 the next morning, they only had an hour between my appointment and their next one at 9:30, so...