Best Sink Repair in Nashville TN

Never called after providing contact number.

Never called after providing a contact number

We needed our heat pump replaced and a mini split installed and Jesse did a great job of helping us. He explained everything and even did an involved test to check and make sure we were getting the right size for our house. Installation was quick and professional. Highly recommend.

They were able to schedule us right away. Once the tech arrived and assessed the problem with our AC units, he serviced them and had another tech deliver the part he needed to finish the job. He spent all day making sure the problem was fixed and was still very gracious as he wrote up our paperwork and explained the service agreements.

Vince was on time and very efficient. He was very kind and I recommend Lee Company to everyone.

Technician took 10 seconds to mis-diagnose my leaking kitchen sink problem. Told me I needed a replacement for my 3 yr old $500 faucet and that he would install for $400.
After speaking with the manufacturer, it turned out to be a leaking sprayer hose which they sent me (no charge) and which I replaced in 10 minutes.
When I left feedback at Lee Company's request, they said I would get a call (and maybe my money back for the BS diagnosis and waste of time running around looking at new faucets), there was no call, no refund, no nothing.
I would strongly recommend staying away from these incompetent and uncaring people.
I would give them 0 stars if I could.

We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that,  it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company

Worked with Lee Company to add an outdoor junction box and an outdoor outlet to my house.  They came out looked at what I wanted.  Quoted me a price.  Told me when someone would be out.  They were there on time, got the work done quickly and without disturbing anything I had going on at home.  They were done quickly, they did not have to even turn off the power!  Everything looked perfect, very professional polite people.  I would use them to do work at my house again.

I think it's very telling that on every review for this company , the business administrators response is the same copy pasted cookie cutter reply . Nothing about a copy paste response says you actually care what this PAYING customers have to say . It feels like criticisms fall on deaf ears . Not surprised considering who founded this company.