Best Residential Services in Nashville TN

Without a question, I would highly recommend Insight Electric! Bo was willing to come to our house on a Friday of a holiday weekend to help get our double ovens working in time for Easter dinner. He communicated well, was incredibly polite and kind and stayed until the oven worked, even though the problem was no longer electrical. He was great!

Not only did they come the same day that I called them (I was concerned about a possible electrical fire) but they were polite, knowledgeable and trustworthy. They took care of the issue and didn't charge us a fortune. It was actually cheaper than I could have guessed. Great company and great people. These are the people to call!

Called C&S on Tue afternoon with a non cooling AC unit , they had me fixed up first thing Wed morning. Very professional , prompt and less expensive than anyone i found.
Thanks C&S , i will call again.

They were excellent-quick response time and very good at what they do.  Very thoughtful on cleaning up after themselves.  Highly recommend!

Jared, the owner, was very quick to respond to our request on Yelp and took the time to review the pictures of the work and ask questions prior to submitting an estimate. He and his co-worker, Alexis, replaced six outdoor sconces that were a bit trickier given that the lights we replaced them with did not fit in the openings where the old bulky ones had been placed. Jared took the time to explain what he would do to make them sit properly against the bricks, and he and Alexis did an amazing job. They are both meticulous in their work, professional, and very respectful, hard working people. We asked for their business card, as we intend to let our friends and neighbors know who to call when they need an electrician. We highly recommend Pioneer Electric.

Disciple Electric has completed 2 important jobs for us now - We added a large voltage hot tub and now a home pool that needed its own electrical outlet.  Extremely thorough, making sure we knew the process with quote beforehand, noting things during, and walking through the work completed after. Things are done properly, safely and professionally. Disciple Electric takes care of setting up codes inspections, etc. All inclusive. Our home looks great and, most importantly, the hot tub and pool area are safe. Having a child, safety is our #1 concern. We will use Disciple Electric again for any future electric needs. HIGHLY recommend.

Hiller Plumbing saved our Thanksgiving! We lost all water to our house the night before Thanksgiving. We called our regular plumber but he only works from 8-5. Then we called Hiller, and shortly after, Greg arrived around midnight. He worked cheerfully for over 2 hours and got our water flowing again. He knew what he was doing.
We are converts to Hiller now. Thanks, Greg, for saving our Thanksgiving!

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

I can only offer one star because at least someone did answer the phone to take my name and number, however I never received a call back. Apparently installing a whole house standby generator isn't a big enough job for Kirby. And this seems odd to me in that most electricians, and/or hvac companies, jump at a lucrative opportunity such as this. Oh well, moving on!

My furnace was blowing cold air instead of heat. I paid a company to come out to service. This local,commercial company tried to convince me to purchase a new furnace.  Me
knowing my furnace
was repairable, I decided to get a 2nd opinion.  I was then referred to NEI. I contacted Damion. He seemed very nice and professional. I had to wait a few days for him to come out to do a diagnostic check. But I trusted the person who referred me, so I was patient and greatful when Damion finally arrived. He seemed very  nice, professional and knowledgeable. He also told me he was one of the owners... So I was happy and willing to work with him. Within a few days, my unit was working!!! Hallelujah!!! I paid him without delay. He made sure to mention that he gave me a good price due to our mutual acquaintance..... several times. I thought this was rather tacky...but whatever.  I finally had heat. The next day, my furnace started making a weird noise and wasn't performing optimally. I called him and he told me he would work me in to check out the issue. I waited patiently several days.
Well, everytime I called, I received an excuse why he didn't/couldn't make it. I waited 2 weeks!! I finally grew impatient.
Started to feel I was getting the run around. I called again....tried to explain my dissatisfaction. He basically told me to call another company, and then hung up on me.   He refused to answer any of my calls, or return text. I sent an email to the company and everything! All I wanted, was a scheduled day he would return, not to be worked in as a standby with unpredictable days/time.
Once paid, my issue was no longer a concern. Customer service at it's finest!! He did not honor his work. Now, I will have to trust and pay another company....my 3rd ....to come out to do ANOTHER  diagnostic check on my furnace! I am very unhappy!! My hard money wasted!!

If you want to be left in the heat, your service to be dragged on for weeks, and the added benefit of ridiculous pricing, Hiller is your place.

I started my Hiller journey on Friday, April 29th. I was told that my HVAC issue was actually an electrical issue, so I called a Hiller electrician. He told me that it was an HVAC technician issue, so after paying $70 to the same company who would ultimately end up attempting to fixing the issue, I had an HVAC technician come out the same day. This technician told me that it was an electrical issue. So begins the runaround.

The HVAC Technician tried anyway to fix a few things while Facetiming his supervisor, but unfortunately no results. I was told that I would be contacted first thing Monday to fix the issue, but never heard a word.

I called back on Tuesday, May 3rd, to see what was happening. They told me they tried reaching out on Monday via phone and email. This is a lie. I was never contacted and had to call them back to finish the job they began.

I was then told that they couldn't fit me into their schedule until Friday, May 6th, one full week after my initial appointment. Please keep in mind the second floor of my house still has no AC.

On Friday, May 6th, a Technician and supervisor came out to my house and worked on the HVAC system until 5pm. I was then told that they fixed the original issue, but now have a different issue that would need to be fixed. Still no AC.

They couldn't fix the issue that night, but I was told that I could pay an extra $300 to have it fixed on Saturday. I'm not made of money, so I said I would wait until Monday. They agreed.

Monday, May 9th, I received a call stating that they couldn't fix my HVAC until Thursday May 12th, due to waiting for the part to ship. Which is odd, because I could have paid $300 extra to have it fixed the previous Saturday. Was the additional $300 to pay for express shipping, or for the labor of a company who advertises 24/7/365 service? I'm not sure, would love to get to the bottom of that one.

Thursday, May 12th, I'm scheduled for a technician to come between 1-3pm. at 2:30 I was told that it would now be closer to 4-5pm. At 6pm I call to see why no one is here, and why I have not been updated. I was then told that 7pm is when I could expect someone. Call back at 7pm, now 9pm is the earliest. Never mind, now it seems like they won't be able to fit me in until Friday May 13th.

They can't even give me an appointment time on Friday, they say that I have a work in appointment, which means that if a technician has time between scheduled visits they will swing by my place. How is this possible when my scheduled appointment the day before was missed due to no fault of my own? The questions are starting to pile up, and all I'm left with are vague answers and the comfort of an 80 degree house.

It is now Friday and I speak with customer service. All they can tell me is that it looks like they will be coming today. They offered no other solutions except I hope someone will be there soon. No one ever came. At 5pm I called back to cancel my service.

Overall I am disappointed in the lack of professionalism, accountability, and customer service of Hiller. I would ask for help from literally any Joe Schmoe with a wrench before dealing with anyone from this company again.

Efficient and friendly, good work.  They don't seem to do work that doesn't need doing, and are careful to explain what does. Sometimes it takes awhile to get an appointment for the maintenance service, but since it's seasonal, that's understandable. Have happily used them 4 times.

Almost impossible to schedule appointment. I have been calling for over a week to get annual maintenance schedule, on hold for half an hour, left messages still no luck!!

You can't base a company due to one employee but after spending $26,050.00 with a company for 2 new units for a residential home one would expect to be treated as a valued customer .  First of all we did receive 3 bids from reputable companies and out of those the salesman/ project manager that we liked the least was the one with the Lee company .  We went ahead and went with the Lee Company  simply because of the companies reputation .  The units are fine the Installers were great . The issue was the salesman / project manager . As my spouse and I were outside looking at the upstairs unit the senior installer had called the Salesman / project manager and had him on speaker phone . The installer ask where the second crew was because they had scheduled two crews for installation due to having 2 units .  The project manager told the installer to go ahead and set the second unit up because the other crew was behind . The installer told him they could not set it up because the pad had not been delivered , the project manager got irate and said I DONT CARE what you have to do JUST make it work . Once again the installer explained that it would not work !  The project manager repeatedly keep telling him to just make it work .  I dont care who you are that's not what a homeowner wants to hear after spending twenty six thousand dollars with a company . So the saleman / project manager didn't care after the sale he just wanted it done even if it were wrong . So if your in the Sumner County / Hendersonville Tn do yourself a favor and get a different saleman  not Anthony Grayson , or do business with another company .  I did reach out to the company and they issued an apology but somehow we still feel like we were just another number and the job was done .  Wonder how the Governor would like how one of his project managers conducts business with his company .

This is not good.  I've been a LONG TIME CUSTOMER and MEMBER for 5 years.  Something has changed with this company.  I started asking for repair work 9 days ago.  It took 2 whole days to schedule a reasonable work in time that wasn't between 1am and 4am.  Then, when they finally came, it was apparent that we needed a new furnace and A/C unit.  That was scheduled for Monday.  $11,000 job.  All day long install - no heat.  Then, get the heat going by 6pm.  Everything was running fine until the low voltage power wasn't connecting to the thermostat.  Call for repairs.  Have to work me in again at 3am.  Not realistic.  We ask to be put on the work in for today.  No call.  Call back to see the update.  They can't give me an update.  Still waiting for a work in on a repair that Lee Company did and I get no priority.  Spent $11k and their mistake.  No priority fix.  This is ridiculous.  Almost all people on the phones in scheduling seem to not really care - except one person today seemed have empathy and said she would see what she can do.  Still waiting....

Great response, service, and work. It's important to feel like I'm not getting ripped off. Found them through the Middle TN BBB.
I would hire again.