Best Plumbing Repair in Nashville TN

Hiller Plumbing saved our Thanksgiving! We lost all water to our house the night before Thanksgiving. We called our regular plumber but he only works from 8-5. Then we called Hiller, and shortly after, Greg arrived around midnight. He worked cheerfully for over 2 hours and got our water flowing again. He knew what he was doing.
We are converts to Hiller now. Thanks, Greg, for saving our Thanksgiving!

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

I had several plumbing issues and all were repaired quickly and expertly. I would definitely call NEI again and would recommend them.

Service scheduling was not only quick (they even had same day available) but flexible. The scheduling window was narrow -- they did not make me block out a 12 hour window during which they might arrive, but booked and arrived within a 30-minute window.

Technician was clean, friendly, personable, and efficient. Work was quick and well done. Happy with the service, they will be my first choice for future electrical work.

So now that it has been about 2 years since install and 2 tech visits from ClimatePro within the first 1 year warranty period, I now realize Climate Pro was putting me through the ringer. Rusty (the owner and now manager) is polite and convincing. Unfortunately he and his team need more tech training. They are ill equipped to do the job. The compressor to my new unit had been slowly failing starting at around 4 months after install, this issue could have been detected so much sooner even though it was an intermittent issue, it just required thorough diagnostics.

So now that 1 year warranty is over I now have $2,100 is repair work to pay for. Oh and be sure you register your HVAC unit with the manufacturer within 3 months of install or else your manufacturers warranty drops from 10 yr coverage to 5 years. What a disaster. This brand new $7000 unit has cost me more time, and money than it should have because of the incompetence of Climate Pro. Just stay away!..Go to Hiller. Their techs are thoroughly trained.

If you read an earlier positive review of mine about Rusty...Let me circle back to that now.  I was quick to write a positive review based on his word that day...over 6 months now and he did not follow through. Why I thought that day was different from other days of promises is just beyond me. When someone shows you who they are the first time, believe them.

So we needed a sink in our half bath connected. I did all the removal of the old sink, sanded and painted the space so this would be an easy install. Called Hiller to come out to install. They don't give free estimates. Should have been our first warning. They showed up and looked at the pipe and connections and proceeded to quote us 750.00 for a simple install. At this point we're out 60.00 for about 5 minutes of their time. Total ripoff.  Avoid at all cost! Very unhappy!

Update -

Called Hiller to complain. Have yet to hear back from them. In the meantime I went to Home Depot and bought a piece  of pvc to extend the trap. 20 minutes later the vanity is installed and not leaking anywhere. Cost 7.00 and 20 minutes of my time. I am not a plumber but this was basic to install and looking back all Hiller wanted was to gouge us. They will never set foot in my house again.

We called Kimbro Air on Memorial Day and they were out and fixed our HVAC. The bill was very reasonable and the tech was excellent! Great job!

Chris Green (project manager) and Brady Howard (technician) were fantastic. Both were incredibly generous with their time, answering all the questions I had. Chris was very knowledgeable with electrical code and was able to answer questions half the local LLC guys in Nashville were unable to. He was the main reason I decided to have Hiller do the job.

Technician Brady was also extremely knowledgeable and quick to answer questions. He got the job done professionally and efficiently.

4 stars because the pricing is really high (if you have anything other than a super specific need that only a big company like Hiller can tackle, I'd recommend going somewhere else). However with the knowledge and help I received from Chris and Brady, that price was worth it.

Repaired a small water leak from the crawl space. Charged $333 ($299 w/mil discount). I'll need to do some research on whether this is a normal charge. Technician was professional. Was seen promptly the day after I called.

I had an issue with my side by side refrigerator and contacted Lee Company. I am so pleased with the readiness and quality of service shown and given in such a professional and timely manner! They were able to schedule, diagnose, order part and return for repair within two days! This was a miracle to me! Thank you, Charles and Mia for going above and beyond to make this happen! I am a very satisfied customer! I will definitely use this company again for any future needs!

After more than 20 yrs. of working with Lee Co., we are calling it quits.  Last week on 2/14/22) 2 of their plumbers came to do some work that involved sawing through drywall in a bedroom to access a shower faucet on the other side.  All of this work was done across a hall from stairs leading to a level below where baseboards were cut to allow for a new bathroom cabinet.  The technicians were wearing paper/fiber booties which evidently picked up the dust from the drywall and baseboards tracking it on both levels of the house including down 13 hardwood steps.  My 68 yr. old husband slipped and fell down those steps Wednesday morning, 2/16/22.  This accident resulted in excruciating pain defined by a TOA surgeon as a torn quad in his left leg.  He had to have surgery the next day, 2/17/22 and is now wearing a hip to ankle hard cast that will be a part of him for 6-8 wks.  His recovery time is approximately 4-6 months.  I called 2/16, the day it happened and spoke with  a supervisor over the plumbing division who said, I'm sorry that happened.  I want Lee Co. and other home improvement companies to realize what can happen when improper cleaning or lack thereof after a job can cause.  I am very upset about this turn of events and will be having further contact with Lee Co.  I have recommended Lee Co. for many years but I have to say those referrals are over.   Needless to say, maintenance/service agreement will be canceled.  Jan C.

We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that,  it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company

I learned a valuable lesson today. I scheduled an estimate to have a few new outdoor receptacles put in. When booking the appointment, they make you agree to a Service Call charge - even for a quote.  Assuming their quote would be in line with other quotes I was getting, I agreed.

This should have been the first warning sign.  

When the tech got there, he was polite.  However, his estimate was way higher than others I've received. In addition, other electricians provided different installation options which will save me a considerable amount of money than the way they wanted to do the installation.

When I commented on how high the estimate was, he magically dropped the price a bit - but not that much.  He told me he has to quote a certain way and has no control over it.  This might be so the techs can't charge what the service should be and instead charge what the company wants.

So it appears their business model is to charge people to come give an estimate that is way too high so they don't have to do the work and still pocket the service call fee.  

Nice racket.

I hired TnT Plumbing to replace the sewer system at my house on Dec 18, 2017. Due to freezing temperatures and soggy ground the completion of the job was put on hold. I called several times to check on the progress and was reassured it would be completed as soon as weather permitted. Fast forward over 3 months and my yard is still a complete wreck. There are still exposed pipes, dirt piled up and old pipes laying in the yard. I waited patiently for the weather to improve and give them a chance to clean up the mess. I have tried several times to contact them with no response. My sidewalk was torn up and left in pieces. My chain link fence was ran over with equipment, bent up and left half covered with dirt as well as my landscape edging. I'm not sure what's going on, as they were highly recommended with good ratings. But it's going on 4 months looking at a trashed yard is completely unacceptable and unprofessional. They were paid over $1200 for materials and labor. I've reached out to them several times in the last 4 months and they haven't even come back to clean up the old pipes they left in the yard, or fix the mess they made.

I was told I could not come into the store unless I put a mask on. Once I got inside 75% of the employees were not wearing one. I have video footage of it. It was told to leave the store by someone who was not wearing a mask because I refused to wear one.