Best Plumbing Repair in Nashville TN

Our tub faucet was leaking, so after viewing a YouTube video - I decided to take on the task of replacing the cartridge.

Well.... Turns out we had an old Stanadyne which no longer exists. I couldn't get the cartridge out ( it was the original from 30+yrs ago lol) to find a model # to see if something interchangeable was available.

We called around 2pm on a Saturday and got put on standby. Steven arrived around 7 and was so polite, professional, upbeat and friendly! The dogs loved him, he explained our options and didn't try to force any solutions.

He got the cartridge out, had one that fit and now our faucet functions like new!

Thank you for being available to show up on Saturday night, thank you for having such wonderful staff! Would happily recommend Hiller to anyone!

Never called after providing contact number.

NEI Building Systems really came through for us in the clutch when we really needed  a company to take care of business on our HVAC System. Thanks for great professional service

Never called after providing a contact number

Thank you so much to Rusty! As a first time homebuyer, having your AC go out (especially during a global pandemic!) is absolutely terrible. After weeks of waiting, I finally called and spoke with Rusty. I had someone from another company come out and look (they charged me $70 and quickly told me I needed to replace my entire unit and quoted me an insane price) but Rusty wanted to make sure that it was absolutely necessary to replace the unit. He explained everything he was checking out and also helped me with a few other things (replacing my smoke detectors that I couldn't reach) while he was here. He even got on the phone with my dad and explained everything so I could make the best decision. I really appreciate when people go the extra mile, especially when they don't have to. Thank you again!

If you're looking for a great way to waste $60, get an estimate from Hiller- about 60% higher than the other 4 estimates and the guy that came out originally couldn't even give me the right quote without a project manager

Chad came out to give a quote for a Daikin heat pump the other day. Pleasant guy, gave a written proposal leaving out the model # of the unit to be installed, and a few needed details. After talking to him again over the phone and verbally agreeing to the work which would be paid in cash. (That means a check in the real world.) He sent a text that read: My owner would like as much cash as you can when install the unit for the discount cuts down on his taxes. I called him back to clarify what he meant. He meant cash. I actually agreed to give part of it in cash. When I hung up I realized what a stupid agreement that was.

After talking to someone who used their services in the past who Chad said they also paid part of their bill in cash. This person said that in no way did they pay cash. They called Charlie who they have delt with in the past to tell him what happened. Charlie called back today to say: You don't have to worry about paying cash. I said: Really?, No kidding! He went on to say: We don't work that way. That didn't do anything to build confidence in any of them. The owner also called and left a msg. I did not call him back.

I cancelled the appointment.

I know of other people have had success with them. They may be a fine company, just not for me.

We have two slow, minor leaks in our crawlspace and I called Hiller Plumbing because I'd heard good things. Someone came out and gave me an estimate for $600.00. $200 for each leak, and $200 charge since it was in a crawlspace. The materials price was under $5.00. Still had to pay $70 for the 10 minute analysis that he made under the house.

We will be going somewhere else.

Not pleased with unresolved plumbing issue.  Paid for service but problem still exists.  Did nothing more than run an auger down pipe and then swipe credit card.  Gotta say I'm unimpressed., can't recommend Lee Company to anyone and will need to find a real plumber.

I can't really say how their work was because the technician never called me to schedule an appointment, even after two attempts on my part.

We had a Noritz N-084M with an error 98- which is a combustion error- basically Gas of Fan issues; this is a large Tankless rated for 5+ bathroom homes.  While i'm a high functioning DIY'r- these types of repairs (involving Gas) are best left to Plumbers.  My experience with most Electricians and Plumbers over the last 10 years has not been good- ridiculous pricing reflecting a disconnect from reality and common sense- AND most are so incompetent- one plumber quoted $400 to replace a pressure reduction valve- a $20 part and a 15 min repair.

Now we had a pretty good idea of what the repair would be- which most plumbers don't like - but the Lee Technician that showed up- John (their tankless guy) was great.  

Low key but very knowledgable- which makes you forgive his lack of responsiveness with respect to time; he was about 3 hours late ;)-  but actually that gave us time (my tenant and i) to pull apart the unit and start in on some of the work- he showed up- took a look at what we had done (made sure we didn't make any egregious errors)- he took over and finished up- spotted a small leak that had caused corrosion in one of the electrical harnesses.  He cut the harness and direct wired it.

His work was excellent, his demeanor should be a training video for all in home subcontract technicians (great ability to read the room), he was respectful and informative and a general pleasure to be around- the entire visit was probably around 3 hours- although, i left after about 90 min.  He let himself out and my tenants didn't even know that he had left.

I got the bill a couple of days later and thought it was very reasonable- in-fact - he probably under charged and over delivered....  how often do you hear that !

we've built several homes over the years and are not the typical call for most of these types of contractors- i have been reticent to call a company the size of Lee- as it is hard to maintain quality when a company grows past a certain head count- my hats off to Lee- we will definitely put them at the top of our call list when we do our next reno in the spring

thanks so much !!

Called to report broken AC unit on 90 degree day. Lee came same day w 2 techs. Did complete check on both zones for obvious issues...all looked fine. Went to attic it was a clogged line. Vacuumed it out and and got the air cold. Went under house to check for drainage and see about any issues.  Went above and beyond and had complete confidence in them as professionals and their no nonsense approach. Will use again for sure.

I learned a valuable lesson today. I scheduled an estimate to have a few new outdoor receptacles put in. When booking the appointment, they make you agree to a Service Call charge - even for a quote.  Assuming their quote would be in line with other quotes I was getting, I agreed.

This should have been the first warning sign.  

When the tech got there, he was polite.  However, his estimate was way higher than others I've received. In addition, other electricians provided different installation options which will save me a considerable amount of money than the way they wanted to do the installation.

When I commented on how high the estimate was, he magically dropped the price a bit - but not that much.  He told me he has to quote a certain way and has no control over it.  This might be so the techs can't charge what the service should be and instead charge what the company wants.

So it appears their business model is to charge people to come give an estimate that is way too high so they don't have to do the work and still pocket the service call fee.  

Nice racket.

SCAM ARTIST!!!!!!!! Rips people off, no license to operate in TN,

I was told I could not come into the store unless I put a mask on. Once I got inside 75% of the employees were not wearing one. I have video footage of it. It was told to leave the store by someone who was not wearing a mask because I refused to wear one.