Best Gas Furnace Installation in Nashville TN

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

Never called after providing a contact number

This company is outstanding. They fulfilled their job obligations and went above and beyond. Airstream offered many options, upon my request, of ways to remedy my broken HVAC unit. They had the best competitive deals after checking with several companies that offered similar products and installation. In the end, Airstream helped me make a great decision to replace my HVAC unit and through their professionalism, quality installation, and timely correspondence they made a customer for life.

And a special recognition to the installers (Adam and his assistant) for their courteous and efficient hard work.  

And thank you to Gus for his understanding.  He stayed in good contact throughout the process.  Considering I was acting with the patience of a 7 year old the night before a fieldtrip, while waiting on Christmas morning, in line to get a signature from Mickey Mouse, during a petting zoo grand opening.... Gus was able to maintain his composure and answer my extensive questions and curtail my needy attitude... (I get very squeamish when having to make expensive financial decisions).

I would strongly recommend Airstream to anyone.

My air conditioner went out and it was 90 inside! David was there within an hour and fixed it right up. I never do reviews, but the promptness and friendliness of him made me do so. This is the second time he's come out (the first was my fault for not changing my filters ). THANK YOU SO MUCH for being amazing! My dad has owned a contracting company for 40 years, so in my younger years of working for him I learned the value of a company that takes pride in their work. This is one of those companies.

Trustworthy, dependable. Very happy with the plumbing work and AC work they have done.

We have had a home protection plan with the Lee Company for some years.  Jonathan and Seth came out today and did the free plumbing inspection.  Put silicon where needed on the shower handle.  Drained the water heater.  They were personable and professional.  We will implement their recommendation to rebuild the toilets so as to avoid the flappers failing when we are not here.

Repaired a small water leak from the crawl space. Charged $333 ($299 w/mil discount). I'll need to do some research on whether this is a normal charge. Technician was professional. Was seen promptly the day after I called.

You can't base a company due to one employee but after spending $26,050.00 with a company for 2 new units for a residential home one would expect to be treated as a valued customer .  First of all we did receive 3 bids from reputable companies and out of those the salesman/ project manager that we liked the least was the one with the Lee company .  We went ahead and went with the Lee Company  simply because of the companies reputation .  The units are fine the Installers were great . The issue was the salesman / project manager . As my spouse and I were outside looking at the upstairs unit the senior installer had called the Salesman / project manager and had him on speaker phone . The installer ask where the second crew was because they had scheduled two crews for installation due to having 2 units .  The project manager told the installer to go ahead and set the second unit up because the other crew was behind . The installer told him they could not set it up because the pad had not been delivered , the project manager got irate and said I DONT CARE what you have to do JUST make it work . Once again the installer explained that it would not work !  The project manager repeatedly keep telling him to just make it work .  I dont care who you are that's not what a homeowner wants to hear after spending twenty six thousand dollars with a company . So the saleman / project manager didn't care after the sale he just wanted it done even if it were wrong . So if your in the Sumner County / Hendersonville Tn do yourself a favor and get a different saleman  not Anthony Grayson , or do business with another company .  I did reach out to the company and they issued an apology but somehow we still feel like we were just another number and the job was done .  Wonder how the Governor would like how one of his project managers conducts business with his company .

Lee Company is not the cheapest but you get what you pay for in my opinion and that is why I keep using them. They just demo'd a tile floor and laid new subflooring. They also tore down a divider wall and reworked my plumbing to fit a new vanity. The drywall work and plumbing work is perfect. It could have been done cheaper by using a smaller company. But I trust the people in my home and I am not going to use anyone else. To me it is well worth the high level of service that I get when I call them.

Called to report broken AC unit on 90 degree day. Lee came same day w 2 techs. Did complete check on both zones for obvious issues...all looked fine. Went to attic it was a clogged line. Vacuumed it out and and got the air cold. Went under house to check for drainage and see about any issues.  Went above and beyond and had complete confidence in them as professionals and their no nonsense approach. Will use again for sure.

first the good:
provided a very clear quote with the work and service involved. we were given details on the equipment and parts to be installed
when some issues with the electrical came up, they found solutions and got it to work without added charges
the installers and then the electricians who came were super nice and professional, staying a lot later than expected

the neutral:
they are rather expensive, even compared to prices/quotes I got for my properties in Boston (generally speaking Boston is about 30% more expensive than nashville on average, and even more when you factor in boonies). but, they felt solid enough
I am not a fan of Gov Lee at all and if not for florida and texas would say he's the worst governor in the entire country. I know he's no longer afiliated with the lee company, but it is his family's business and i'm sure he still has a lot of $$ interests, etc.

the negatives:
the electrician folks had to come a day or two later to do the wiring correctly, but they had no information at all related to what the installers did, and then they ended up ripping it all out and redoing it, which is just an awful lot of extra time and hassle, and as a result we lost the very last open slot in our electric panel. a small thing but the electricians kept repeatedly asking me technical questions that I would have assumed should be handled between them and the installers as they are all employees of Lee.
they wouldnt really even look at or help with any of the ductwork and randomly threw out a quote of $7k to completely redo it all--it just had some unattached ducts and mediocre settings for the airflow (too much to some spaces, too little elsewhere). An hvac professional could have gone in and adjusted it all in less than an hour with less than $100 in material. I did it myself with some trial and error and help from a family friend over the phone (hvac pro, but over 1000 miles away) so we got it done, just took me the better part of a day plus a couple return trips to the crawlspace. I would have paid $400-500ish for them to do the work, but I can also respect if it's not part of their general wheelhouse. I'm including that in the negative solely because their website implies they would do this sort of work as well. In boston, I had a few indepentent hvac guys I could have called and woud have  shown up and taken care of it quickly and easily for under $200. But, we're new to TN and dont have a super trustworthy network of people yet.

Overall, happy with the job done and the system works well. In the future, I'll likely purchase equipment myself and just hiring an electrician. But, if its for something complicated and/or involving a lot of moving parts and I'm pressed for time as well, I won't hesitate to use them again. I'll add some photos soon! 2 months or so later and the system works really well.

Appears kind and professional however quite the opposite. Here are the facts of our experience. Unfortunately, we paid David Bryant, who said he is a licensed electrician, cash in full (totaling $3,200.00) for a job he failed to complete. He made errors and stated he completed the job yet when the Tennessee State Electrical Inspector came and failed us for the job David supposedly completed per code, the inspector confirmed that David in fact did not complete the items on the list that David said he completed. For example conduit supposedly wrapped in 80 grade was only 40 grade. David also put in old, outdated breakers that contributed to the failed inspection. After David acknowledged his mistakes to us via telephone and in verifiable text messages saying they were his errors and he would rectify those errors, the reality is we never heard from him again. After numerous calls and texts, and two weeks of waiting, we are deeply disappointed that he did not follow through with his promise to correct his mistakes. We ultimately ended up needing to hire and pay another electrician for the job we hired and paid paid David for that he failed to finish. He is not a man of honor, nor integrity, and does not complete his work in a professional manner. We do not recommend his services for the above-stated reasons.

Bill Lee's (running for governor) company is the worst.  I've been a customer for a long time with service contracts at several properties.  This June I called (because I hadn't heard from Lee) to schedule spring a/c check and maintenance-they should've scheduled it with me as they did for years. When I called the operator told me that she would put me on the schedule for October.  October? I said - that's too late.    She said that because it got so hot so fast that they didn't have enough techs for regular maintenance and would only set up an appointment if something broke.   I said I have service contracts on several properties and she said it didn't matter.   She said, 'hopefully nothing will break til October' and I said let's hope.   Fast forward to July.  Early one Sunday morning I hear dripping.  I went to the hvac closet and the a/c unit was rapidly dripping water.  Spilling over the water heater onto the cement and under the wood flooring.  I called to schedule an emergency call - they labeled it a work in not an emergency and the tech showed up at 4:00.   He said the P drain was clogged with mold, this wouldn't have happened if regular maintenance had been performed in the spring.  He said I still needed to schedule a service call which I did.  I shouldn't have been charged for any call but (according yo John Davis, General Manager) But I was charged $100 and never was reimbursed.   The floor bubbled  up from the damage.  Charlie Roberts, Manager and John Davis said they would fix it and then stopped answering phone calls from us.  Many weeks have gone by and we called our insurance company because the damaged floor is upon entry to our condo and everyone trips on it - it must be fixed. Lee Co walked away from us.  When I called last week and spoke with Lynn, I asked her to cancel my service contracts and get a refund for the contracts because I apparently paid for nothing.  told her the whole story and she was sympathetic saying that she was familiar with me and that I was a good customer and always very nice and she would check with her manager and call me back.  That was 2 weeks ago. NEVER USE LEE CO!!  And IF BILL LEE RUNS HIS COMPANY LIKE THIS HOW CAN HE POSSIBLY RUN A STATE!!!  So disgusted.