Best Home Building in Austin TX

Caveats: I live out-of-state and own a tenant-occupied house that was built in 1974 and was a fixer-upper when we bought it in 2006.

Maybe it is the above info that makes it so hard to find a great handyman. I don't know. But when I first contacted Dan I had really high hopes based on all the great reviews. I explained that we really needed was a handyman we could send a To Do list to and they could take it from there....set up appointment with tenant and follow-thru until list was complete.

It never really worked out that way. Lots of calls/explanations/rescheduling with tenants/confusion over to do list/confusion over parts needed/etc. The final straw was the 4th (or 5th?) scheduled appointment that Dan arrived at and immediately told tenants he couldn't stay to complete any of the work.....just dropped by to cancel in person.

He seems like a really nice guy to sit and chat with. Maybe if you are on site and really flexible with your time he'd be a good fit. The amount of time and money I spent, though, to try and get a pretty basic list complete (we're talking installing a kitchen sprayer, touch-up painting, putting on a screen door, etc....) wasn't worth the hassle. 3 1/2 months after first contacting him, my tenants have thrown up their hands in frustration, and I'm moving on....

From arranging an appointment thru the completion of the work it was a great experience.   Santos evaluated the issues , listened to my concerns and presented outstanding solutions.  The work was completed efficiently and exceeded expectations.   Fair prices, good people.

Sometimes I throw business cards away, sometimes I scan them with a note akin to 'don't ever use' and sometimes.... sometimes... the business card gets placed near my computer so I remember to write a yelp review as soon as I have a moment.  You know... if they were superb, fantastic and all that jazz.

Rumsfield's card got put next to my computer. Here's why:

- Answered phone, Took information, Made appointment

- Came when he said he would

- Assessed situation and fixed it up lickety split.

- Charged me in relation to the complicated-ness (or lack there-of) of my problem.
(Read: DIDN'T try to charge me $300 for something that ended up being minor.)

- Friendly and personable in just the right proportion.

Really can't think of  even a single thing I'd improve. Stellar.

For the curious:

My problem was one of those embarrassingly simple ones.  Some of my outlets mysteriously stopped working. Not ALL of them, just some.  (I've mentioned before that while I don't shy from garage tools and the like, electricity is a fear. Silly, but true. Thus, I was not the person who was gonna be opening up outlets and poking around at wires.)  

Anywho... As it turns out...the problem was just some connections that were poorly installed. Adjust, tighten, re-do and all was good.  That was a few months ago and I've had zero problems since.  His remedy has truly stood the test of time.

Thank you !

For the second time in less than a year, I have called to schedule a plumber.  Been sent to the plumbing department voicemail.  Requested a call back for a plumbing leak and other service.  They do not call back.  Poorly run and managed business.  Very frustrating.  Don't waste your time!