Best Cleaning System Repair in Austin TX

1904 Electric & Solar installed a manual transfer switch for me. The company was competent, explained the process, and did a very professional job. Furthermore, the price was very reasonable. I highly recommend 1904 Electric & Solar and if I need additional electric work, I will go back to them.

I highly recommend Silver Solar & Electric! Besides providing professional and reliable service, Joe and team will shoot you straight and provide the best option for your needs.

Joe is your go to guy for all solar and electrical needs.

Provided feedback and owner responded and essentially dismissed everything I had to say. Here is his message along with my response:

Owner:
I was made aware that you took issue with work that we recently performed for you.  It is my understanding that you took issue with the following:

-The motion sensor that was installed for your bedroom lights was meant to be installed for your bathroom lights
-The Nest security camera that we installed for you resulted in a bush in your back yard sustaining some minor damage.

I have spoken with the technician who did the installation and my estimator that priced this work for you.   I have also reviewed the invoice.  The invoice clearly states that the motion sensor was to be installed in your bedroom and you signed for the completed work. This would indicate that you were satisfied with the installation and the location / function of the motion sensor. Furthermore, the technician says that he advised you not to install the motion sensor in your bedroom.  If you would like us to move the motion sensor to another location, that can be done, but at an additional cost.

After speaking with both my estimator and installing technician, we will not compensate you for damage to a bush.  Your vegetation in the backyard is overgrown and both of my employees advised you that there may be some minor damage to the vegetation because of where you wanted us to mount the cameras.  You indicated that would not be a problem and asked us to proceed.  Again, your signature on the invoice and payment would indicate that you were satisfied with the work performed.

My response to above message:
I was NOT informed that there would be damage to my plants (see pics below) and was only informed after-the-fact, once I approached installer in the backyard during installation.

As for the bedroom light, also not correct. I directed the installer to install motion detector device in bathroom. He informed that he couldn't. At that point is when I directed to install in bedroom.

You're right, the signature represents my sign off on work performed. However, it doesn't always characterize the context of the situation. If you choose not to redress, that's fine - I'll simply share my perspective /experience in the appropriate area.

To be clear, the installer was very courteous and professional. However, soft skills doesn't always align with technical competence.

Not a five star service.

Nice guys but bad service. Be aware their drive up charge will not be included in an work charge - it is extra. Even a simple job of replacing an out side photo cell for tree lights (30-minutes of work) they charged a standard minimum job fee of $400. Turned out they did it wrong. They had to come back out - they sent a different guy who corrected the problem - but this cost me 2 extra hours out of my office. On top of that the second guy tells me the work the first guy did was wrong: he should have replaced 2 junction boxes (too old). So I told second guy go ahead and do it now. He said he can't I have to schedule a new trip at $400 more. I call customer service manager and he didn't care. Very bad service in the end.

Apex electric has completed three jobs at my house.  One was an emergency breaker job late at night, a Tesla charger in my garage and two outlet issues. All the jobs were completed fast and at a great price.   I highly recommend Apex.