Best Floor Repair in Indianapolis IN

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

Great company excellent work very high quality service Nice company great quality work would hire them

Response to comment from Craig:
Agree to disagree, I don't think you have an accurate view of the interaction.  Honestly I wouldn't have even posted anything if you hadn't claimed that I "CAN'T" understand your business.  I do understand that things come up, but I never even received an apology.  All I received was a voicemail saying that you weren't coming.  I myself work in a customer-facing tech industry, and our customers would never accept that another customer prevented them from receiving at least the common courtesy of an apology.  

Original Review:
I made a Friday appointment 5 days in advance.  Because they wanted an appointment during business hours, I had to move around some things in order to be home on Friday morning.  I received a voicemail on Thursday (the day before my appointment) at 4:15pm saying that they wanted to reschedule.  I missed the call by 1 minute, and immediately called back during their business hours and got a recording.  I left a message saying that "no, I can't move the appointment", but they never responded or showed up on Friday.  

When I called on Friday to ask about it, they claimed that "We don't expect you to move stuff around" for the appointment.  I mentioned that I obviously needed to move things around in order to be there during the day on Friday, and he rudely responded "I'm sorry that you CAN'T understand the nature of our business".  

Very frustrating, and I certainly won't be calling them again.

Messaged this business yesterday and got a call today and an appt was set for 3:30pm same day. At 3:45 I got a text stating "I'm about to be on my way. I had family come visit". I asked how soon he would be here and he responded, "I'm leaving here at 4pm so I believe it's 15mins to you".
It has been over an hour and no call, no show. Completely unprofessional. This is your business and shows that you do not care for it or the customer. You lost a potential customer and future customers.

Let me start by saying that I have never actually used this company, and here is why: I called to get information about their services and whoever answered the phone simply said, "Hello" (no mention of a company name). I ask is this Cloyd Construction, to which the answer is a rude "Yes, who is this, what do you want?" At this point I decided that I would not be referring this company to my clients in Indianapolis. Extremely rude and completely turned me off to the company within the first 30 seconds.