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Furnace not heating properly call the L Furnace mechanicals and the owner Lamont  within 24 hours provided a quick and courteous diagnosis of the problem. Issue was resolved parts replaced with no surprise cost! Great service!

to begin with, they have been out a total of 3 times before the actual problem was addressed. our unit kept freezing over due to a leak. this unit was placed 3 yrs prior to me moving in, shouldn't be having this issue, understand shit happens. they have tried to sell me a new unit every single time. by the time the knowledgeable sales guy was out, we got the repair financed thru ally with the understanding we would be renewing our "SHAPE" plan for yearly maintenance. i asked specific questions about whether it would overlap with the existing "SHAPE" plan or start when the exisiting one ended with the guy confirming it would start once the new one ended. then to find out after our unit froze over again yesterday (3 months after the repair), they did not follow through on their part. they never renewed our "SHAPE" plan and our financing just shows a dollar amount, not the break down of what its for & the receipt left for us doesnt indicate ANYTHING on it, only a total price. they expect me to shell out ANOTHER $200 to renew a plan when they can't even fix the problem they were already paid to fix. *which cost $²,200 for them to do. guy today said they would apply the $2,200 towards an entirely new unit. clarifying it is the entire HVAC unit inside they want to replace. it was replaced in 2014, not even 10 years old yet. the employees are liars. they set expectations and guarantees they don't deliver on. will NOT be using this company further due to their shady business practices.