Best Toilet Repair in Phoenix AZ

I wish I had a better experience to report here. I sincerely hoped to recommend this contractor but am unable.
We were sold on a lot of things, few of which ended up being accurate. One of the most disappointing was being told they use Vets. Based on my experience this ended up being untrue, unless they were veterans of Mexico's military - I didn't ask that. 2 of the 12+ people that walked in and out of my home were Vets. One was the owner's brother. The two Vets were supervisors and worked a combined 5 or 6 hours over a 2 week period. Don't bank on them bringing vets in to do the work. That was essentially a sales tactic and it felt deceitful.
The team they bring in is very nice but speaks little English making communication challenging. We were told to have everything moved and ready by 8am on a Monday but no one showed up until we called, then they came at 10:30. They ripped the floor out in two hours and then said they forgot their tools and had to leave. They didn't come back. I also heard they hadn't been paid from their last job and feel that was part of their hesitation to do more than destroy my floor and leave for the day.
The next day no one showed up again and we had to call for a status update. When the crew finally arrived, they worked for 3 hours and told me they forgot their tools and had to leave. That leaves me to question the work overall ethic here. 16 hours of work time available Monday and Tuesday yet they only utilized about 5.5 hours total. Not the best start and the Super was rarely here to check up on things.
We had to pay for the dumpster and it was hosted in the driveway. However, every day we found someone else's house trash in there - someone else's construction garbage was being dumped into the container we had to pay for under contract. Why was I renting this for his other clients, or why didn't they inform us that is was shared? It was very unusual to me, to have trucks bringing garbage INTO my neighborhood and dumping in my driveway receptacle.
Next, the tile chosen was the faux wood planks. They blotted the planks in 3 places and set them. Once dried we easily ran knives underneath the tiles to show them the enormous gaps in coverage. Only 60% of the tile had thin-set and the potential for cracks over the next 5-10 years is huge and upsetting. We went to two different tile stores and without leading them into an answer asked them how to best lay such tiles. We asked if running silverware underneath the laid, dried tile gaps was in any way an acceptable coverage method and they said NO NO NO. We brought this up to the contractor. He said they were wrong and just trying to sell us something, although that wasn't remotely what transpired. I told him the back of the thin-set bag even says to cover the entire tile and asked him to show me anywhere else, online or in a store, that I could verify his method of 60% coverage. He stumbled and was at a loss without an answer. It appeared he was caught cutting some serious corners. They ripped up one room of tile to re-lay it. The others couldn't be done without us spending a ton of money to correct their approach to partially thin-setting tile. We would have to replace a living room of already laid tile. The fixed the dining room instead and told us they would change their method to complete coverage.
The kitchen counter came in, too. Unfortunately at some point when this installer was bringing it in and out (and in and out) to cut it down, it was scratched. He installed it, left it dusty when he said he was done, and split. As soon as I sprayed it down to clean it I saw the scratch, which looks to be from the teeth of a blade such a a saw. When we presented it, we were told it was already there and they can't do anything about it.
The toilets were also replaced and had hair intwined within. Eww.
The tile grout purchased was the second from the darkest available but when applied and dry, looked light tan and white in some places. It looks nothing like what we ordered and doesn't match the tile.
They tiled up to the bedroom carpet and left that carpet unattached. When we were in the final walkthrough trying to finish up, we reminded him to tuck that under so no one rips off their toes on the lip of the new tiles. We were told, We don't do carpet. That's not how it was explained prior to signing the contract.

I honestly could go on and on like this. It was one thing after another and when we asked for corrective actions we hit a wall. It took long conversations to make them understand that long-term quality counts. They corrected some things and provided minor financial relief for the 5 day job taking 14 days with layers of mistakes. That was to pacify us and it worked. We wanted them OUT before they messed up more. However I feel the public should know about the potential issued involved with this contractor. I did not have a good experience here and have difficulty recommending without serious oversight of the work done.

My girlfriend and I used VETSBuilt to renovate our house after refinancing our house. We were so excited for the house to have a makeover and truly be turned into a home for our family. My girlfriend is a retired combat medic for the army so we were even more excited to use a veteran run company. I would like to warn those of you looking to use this company against it. Our house is beautiful, don't get me wrong, but there were so many mistakes, short cuts, and then there is the fact that there is no warranty on the work.                              -Before beginning the renovation I has asked Bob if I should patch the holes in the house and remove all of the nails/tacks/staples/etc. He had told me not to worry and that the painters would take care of it. The painters failed to remove those items and I know have the pleasure of continuing to remove them and repaint where they were. The holes were patched in a rushed manner. When the sun hits the patches just right, you can see where the left over spackle was smeared over the walls and the hole. Then there is the clean up for the painters. They left paint over numerous light fixtures, baseboards, the new floor, and the ceiling.                     -We originally wanted to get cabinets from Home Depot and had picked out the design and received a quote. Bob told us that his cabinet guy was the best. This was not true. The cabinet guy, his name is Jaime, was far from the best. After having sat down with both Bob and Jaime to design the cabinets, as Bob told us the ones we wanted from Home Depot were no good, the cabinets were designed ENTIRELY wrong. The design was similar to the old cabinetry that we were tossing. We informed Bob, who had told us he remembered the design we chose and agreed the ones built were not what we were paying for. The cabinets were never replaced and we received $500 off for something we didn't want. There were further issues with the cabinets when Bob failed to communicate with his guy that we were no longer able to afford a new vanity for our master bathroom. We had told him we didn't want the vanity but Bob had arranged a deal with Jaime that we could keep this vanity for free...another way to make up for the entire kitchen being done wrong. The vanity was also designed wrong, the drawers require so much force to be opened that most of the time you end up whacking yourself in the leg or crotch. I told Bob this too, and despite him also having difficulties opening the drawers and him watching me attempt to open the drawer and having it hit me in the crotch, he said it would be okay over time. To this very day, I still hit myself. The hinges used by the cabinet guy were put on in a rushed manner, Bob claimed that clients make his guy nervous (we were never in the house when he was here) and one of the cabinet doors is beginning to fall off the hinge. Bob did make an attempt to have Jaime fix the spice rack and the missing stain on the island cabinetry. However, when Jaime arrived he had stated Bob never told him about needing to bring stain to finish the island, I texted Bob right there on the spot and he told me that Jaime doesn't understand English very well so he must not have known what he was talking about.                                 -The floor we had put in began to pop up after Bob's crew left. Bob had the floor installed by someone now well versed in the type of floor we were putting in, the subfloor was uneven and despite putting down the moisture barrier pad, it didn't help - there are spots that sag and where the boards pop. The company we wanted to use would have leveled the sub floor and saved us the hassle of continuously bouncing as we walk through the house. Bob did the measurements for the house to determine how much of the flooring we needed to purchase. He measured wrong every time. I believe we had to make 2 extra trips to the store to get more flooring...which wasn't in the budget. This just seems like a rookie mistake for a contractor. And it was costly.                                                        -We had the master bathroom renovated. The crew Bob used for this portion was very nice. Other than cleaning their equipment down the shower drain and toilet, their tile work looks and is amazing. No flaws! The shower that Bob had done for us is beautiful, but leaks. The joints where the glass meet have not been sealed properly and water spills out onto the floor in a large puddle.                                                                 Like I said, we had huge hopes for our experience and partnership with this company. And it fell short. All of the issues listed above were addressed with Bob directly. Unfortunately, while he talks to you about wanting things to be perfect, and how he understands wanting things done right because you're paying for it - its a lie. When we attempted to address these issues, Bob told me I informed that they were small things that were knit-picky and that this

We did an addition to our home and I selected Vetsbuilt as a veteran I was looking for honesty, reliability and commitment to delivering quality. Bob at Vetsbuilt delivered everything I could have hoped for. With all the horror stories I've heard over the years about getting a project like this done I'm so happy I found Bob and Vetsbuilt.

Professional, prompt, & experienced! I highly recommend this company  :) By far the best experience I have had with a handy man! Sadly I've been burned in the past with others no-showing, being over priced, or inexperienced. Thank you for the work you have done for us, we really appreciate it!

Contacted Danny through yelp, got a rough estimate and scheduled an on-site meeting for a more in depth view of our master bath remodel. First I must say, I'm particular to whom I contract with and punctuality can typically be a first impression indicator. You don't have to be 10 minutes early, just be on time. Danny scheduled a time due to his heavy workload, and he stuck to it. My wife and I met with him, discussed our options and decided to hire him to replumb our entire shower. Keep in mind, not because he was the cheapest, but because he spoke with confidence, understood what we were asking for and knew how to knock it out.  We added a second showerhead, 3 way diverter, capped a drain and moved and centered a new drain. Danny is meticulous, and left our bathroom clean and free of any construction debris. Kudos to these guys. I will absolutely recommend Danny and his crew to anyone looking for plumbing work. And now when some asks about a plumber I'll say, You're in luck, I've got THE guy. Lastly, we went through several contractors looking for someone to do this work, however without a doubt, Danny is THE GUY you want doing it.

Hired Golden Bear to remodel master bath and second bathroom in March 2020.  I gave it 5 stars so you can read about my experience and who this guy really is.  You decide.

Mike and his partner did all the tile work, plumbing, electrical and some touchup painting themselves, no subcontractors - with the exception of the glass shower wall/doors, which everyone subcontracts. Overall, I'm pleased with the outcome.  They were very easy to work with, which is why I hired them.  On several occasions Michael saved me from my bad ideas.  

But there were issues around the finishing details. I had to go over the work and point out with stick notes many finishing details like at the base of the cabinets, grout cleanup in corners and rough finishing edges.  Overall in the end the master bath came out great.

But in the second bath the amount of grout clean up issues were extensive.  For some reason they decided to change the color of the grout without my consent and it looked terrible. I was told the color would change after it dries.  

Well the grout color did not change when it dried, the color they used what not what I selected.  Michael stop taking my calls after he admitted they used the wrong color and said they would come back and fix it.   I had to hire a tile company to change the color of the grout.

I do recommend that Michael hire someone to do the finishing work he does not like doing.  Would I hire him again or recommend him - NO.

This has nothing to do with their work....I actually never hired them.  This review is based solely on the estimate that I got from them.

I got 3 estimates from 3 different companies for the same services.  The estimate from Husbands2Go covered labor ONLY and not materials.  Apparently, I was responsible for shopping and obtaining materials.  If they obtained materials, there was a charge of $150/hour shopping charge  plus, I was informed they add 20% upcharge above the cost of the materials and the shopping.  Husbands2Go's estimate was about 20% above industry average, but considering their estimate does not include materials, where as the other estimates were 20% lower and DID include materials, the estimate was actually higher than 20% above industry average.

I has also asked for a small fountain to be built, for which I had all the materials.  The basin, which was to be against an existing wall, measured 6' w x 16 h x 16 d; it wasn't big or complicated.  I was given a labor charge of $2,000.  

All of their labor costs, upcharges and shopping charges are prohibitive for me.

I read the reviews.  Many talked about their cost being reasonable but some of those reviews were from a year ago.  Maybe the times have changed their tune.

This company has zero interest to do business with us. I took all the time to take pics of our bathroom, walls, windows, shower area needs to be done and we need a contractor in our fountain hills home. I even took the time to fill out all the necessary questions on their yeIp website. I read all the great reviews and I am extremely excited to give them a business. We have 3 properties in Fountain Hills and 1 condo that needs to be upgraded by 2019 too. The owner didn't even had any courtesy to text, call my husband for any alternative date or even any options. Very unprofessional and what a waste of time.

Our Kitchen Remodel was a long process, but the new custom cabinets, counter tops, electrical, drywall, plumbing, appliances, and painting process were finally completed.
The Backsplash, over the cooktop and counter, was the last step.
We contacted several installers from lists provided by the tile stores.
We received no return calls.
Finally, we decided to try Yelp. Our Yelp search for Backsplash installers listed Golden Bear Contracting.
We called Michael, the owner of Golden Bear Contracting.
He answered our call and said he could come out that afternoon and give us a quote.
We wanted to show Michael the tile we had selected and also the Mosaic we had purchased to go over the cooktop.
The Mosaic contained thousands of really small tiles, and we wanted to be sure Michael could install it.
He answered all of our questions about installing the Mosaic and gave us a few suggestions on outlining the Mosaic with darker Pencil tiles.
We decided on the spot that Michael was the contractor to do our installation.
He gave us a date about two-weeks out for the installation and we shook hands on the deal.
Michael arrived on the promised day at exactly 8am and got right to work.
The job was finished, as promised, around noon the next day.
Everything, including the mosaic, went perfectly.
The grouting and the tile sealing went smoothly and the finished product looks absolutely great.
His cleanup was spotless and we couldn't be more pleased with the results.
We'll be remodeling our master bathroom next and we had Michael look at the bathroom and make suggestions.
Turns out that he actually specializes in Bathroom remodels.
We were very impressed with our backsplash and also with his suggestions on the bathroom remodel.
We've decided to call Michael when we're ready to tackle the bathroom.
He is very professional, courteous, punctual and, when it comes to tile, he's Great.

Contacted Danny through yelp, got a rough estimate and scheduled an on-site meeting for a more in depth view of our master bath remodel. First I must say, I'm particular to whom I contract with and punctuality can typically be a first impression indicator. You don't have to be 10 minutes early, just be on time. Danny scheduled a time due to his heavy workload, and he stuck to it. My wife and I met with him, discussed our options and decided to hire him to replumb our entire shower. Keep in mind, not because he was the cheapest, but because he spoke with confidence, understood what we were asking for and knew how to knock it out.  We added a second showerhead, 3 way diverter, capped a drain and moved and centered a new drain. Danny is meticulous, and left our bathroom clean and free of any construction debris. Kudos to these guys. I will absolutely recommend Danny and his crew to anyone looking for plumbing work. And now when some asks about a plumber I'll say, "You're in luck, I've got THE guy." Lastly, we went through several "contractors" looking for someone to do this work, however without a doubt, Danny is THE GUY you want doing it.

Golden Bear Contracting was a real life saver. Installed a sink in the kitchen that was otherwise not going to fit and I'd have to return. But I loved my new sink so I was determined to make it fit. He did a great job!

Jerry repaired drywall, installed baseboards and photosensor recently.  He responded my requests quickly and arrived to the site on time.  In addition, He completed repairs in a short period of time and did an excellent job!

Jane

Jerry repaired drywall, installed baseboards and photosensor recently.  He responded my requests quickly and arrived to the site on time.  In addition, He completed repairs in a short period of time and did an excellent job!

Jane

I woke up to a big leak in my front yard.  I called and someone was here in about 40 minutes.  He gave me an estimate, fixed it and in about 2 hours my leak was fixed.  No emergency or travel charges.  I would recommend this company to anyone

They didn't show up after we agreed on the date and time. I didn't find out until I asked my Tennant if the issues were addressed. He said he didn't even call or text to let him know he wouldn't show. He also had my number and didn't call or text.

I paid David Roberts $9000 for a home project in Kingman that he has done little work on that was to be completed in June 2021. I understand that he has personal issues that have complicated his life, however, he is a businessman and needs to complete his contract with me. I will replace this adverse review with a positive recommendation upon completion of the project. David did call me today assuring me that he would get back on the job. Let's get it done, David. Until then I could not recommend doing business with you.

I paid David Roberts $9000 for a home project in Kingman that he has done little work on that was to be completed in June 2021. I understand that he has personal issues that have complicated his life, however, he is a businessman and needs to complete his contract with me. I will replace this adverse review with a positive recommendation upon completion of the project. David did call me today assuring me that he would get back on the job. Let's get it done, David. Until then I could not recommend doing business with you.